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For Companies At a Glance
- Tasks: Provide top-notch customer service and coordinate with workshop staff to meet customer needs.
- Company: Leading automotive service provider in Scotland with a focus on customer satisfaction.
- Benefits: Uncapped earnings potential, 6 weeks holiday, and extensive training opportunities.
- Why this job: Join a dynamic team and earn while making customers happy in a thriving industry.
- Qualifications: Excellent customer service skills and a proactive attitude.
- Other info: Great career growth potential in a supportive environment.
The predicted salary is between 21600 - 36000 £ per year.
A leading automotive service provider in Scotland is looking for a Service Advisor to join their team in Edinburgh. The role demands excellent customer service skills and a proactive approach to ensuring customer satisfaction.
Responsibilities include:
- Evaluating customer needs
- Coordinating with workshop staff
- Adhering to service policies
The position offers an uncapped OTE of £36k along with a comprehensive benefits package, including 6 weeks holiday and extensive training opportunities.
Dynamic Service Advisor — Uncapped Earnings & Benefits employer: The John Clark Motor Group
Contact Detail:
The John Clark Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamic Service Advisor — Uncapped Earnings & Benefits
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the automotive industry. They might know about openings or can put in a good word for you, which can really help us stand out.
✨Tip Number 2
Prepare for the interview by researching the company and its services. Knowing their values and what they offer will show that you're genuinely interested and ready to contribute to customer satisfaction.
✨Tip Number 3
Practice your customer service scenarios! Think about how you'd handle different situations with customers. This will help us demonstrate our proactive approach during the interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Dynamic Service Advisor — Uncapped Earnings & Benefits
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to ensure customer satisfaction in previous roles.
Be Proactive in Your Approach: In your written application, demonstrate your proactive approach. Share examples of how you've identified customer needs and taken the initiative to address them effectively.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to our specific role. Mention how your skills align with the responsibilities listed in the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at The John Clark Motor Group
✨Know Your Stuff
Before the interview, make sure you understand the automotive service industry and the specific services offered by the company. Brush up on common customer queries and how to address them effectively. This will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think about situations where you resolved issues or improved customer satisfaction. This will demonstrate your proactive approach and ability to handle customer needs.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This not only helps you provide relevant answers but also shows that you value communication. You might even want to ask clarifying questions to ensure you fully understand what’s being asked.
✨Highlight Team Coordination
Since the role involves working closely with workshop staff, be ready to discuss how you’ve successfully collaborated with others in previous roles. Share specific instances where teamwork led to better service outcomes, showcasing your ability to coordinate effectively.
