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- Tasks: Be the friendly face of our showroom, welcoming visitors and ensuring excellent service.
- Company: Join the dynamic team at Jaguar Land Rover Dundee, part of John Clark Motor Group.
- Benefits: Enjoy 30 days holiday, exclusive discounts, and career development opportunities.
- Other info: Join a supportive environment with exciting events and professional training.
- Why this job: Make a positive impact by creating memorable first impressions for every visitor.
- Qualifications: Strong communication skills and previous customer service experience are essential.
The predicted salary is between 24000 - 30000 £ per year.
Your Warm Welcome Starts Here: Showroom Host/Receptionist at Jaguar Land Rover Dundee. Do you have a natural ability to connect with people and a 'can-do' attitude that brightens every interaction? Are you ready to be the welcoming face of a leading automotive group? Then your next opportunity is waiting at Jaguar Land Rover Dundee, part of the John Clark Motor Group.
We're looking for a proactive, customer-focused Showroom Host/Receptionist to be the heart of our showroom, ensuring every visitor experiences the outstanding service John Clark is known for. This isn't just a front-desk role; it's a pivotal position where your professionalism and warmth create an unforgettable first impression.
At John Clark, our core values of passion, enterprising, and absolute integrity aren't just words – they're how we operate. You'll be empowered to embody these values, deliver exceptional customer service, and contribute directly to our positive and thriving environment.
What You'll Be Driving Towards:
- First Impressions: Ensuring all customers and visitors receive a pleasant and courteous welcome, consistently promoting the professional image of the company.
- Seamless Communication: Handling the volume of incoming calls efficiently, answering all internal and external calls swiftly, and directing them effectively.
- Customer Support: Booking and managing customer requests for accident cover, retail, and warranty with precision and care.
- Operational Excellence: Ensuring compliance with company policies and industry guidelines to maintain our high standards.
What You'll Bring to the Table:
- Exceptional People Skills: Excellent communication skills, a polite and well-mannered approach, and the ability to build relationships easily.
- Customer Service Drive: Previous customer service and administration experience, with a clear focus on customer satisfaction.
- Problem-Solving Acumen: Strong problem-solving and decision-making skills to handle diverse customer needs.
- Professional Presence: A well-presented and approachable demeanour that reflects our brand.
Your John Clark Rewards Package:
- Generous Leave: 30 days holiday (full-time equivalent) increasing with length of service.
- Exclusive Discounts: Preferential rates on vehicle parts purchases and servicing, and an industry-leading discounted Employee Car Scheme.
- Invested in You: Award-winning in-house and manufacturer training, with clear career development opportunities.
- Financial Security: Life assurance and a group contributory pension scheme.
- Added Perks: Enjoy our Cycle to Work scheme, preferential rates on borrowing and saving schemes, and participate in Family Fun Days and dealership events.
- Professional Appearance: Colleague uniform provided.
Benefits: Competitive salary and brilliant benefits.
Ready to be the welcoming face of our showroom? If this sounds like you and you'd love to be part of the John Clark Motor Group family, please APPLY now with an up-to-date copy of your CV. We look forward to hearing from you soon.
Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK will be required upon application.
Showroom Host/Receptionist in Dundee employer: The John Clark Motor Group
Contact Detail:
The John Clark Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host/Receptionist in Dundee
✨Tip Number 1
Get to know the company! Research Jaguar Land Rover and the John Clark Motor Group. Understanding their values and culture will help you connect with them during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about making a great first impression, try role-playing with friends or family. Focus on being warm, approachable, and professional in every interaction.
✨Tip Number 3
Prepare for common questions! Think about how you would handle various customer scenarios. Being ready to showcase your problem-solving skills will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at John Clark Motor Group.
We think you need these skills to ace Showroom Host/Receptionist in Dundee
Some tips for your application 🫡
Show Your Personality: When you're crafting your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your warmth and enthusiasm for customer service. Remember, this role is all about making connections!
Tailor Your CV: Make sure your CV is tailored to the Showroom Host/Receptionist role. Highlight your previous customer service experience and any skills that align with our values of passion and integrity. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Use bullet points if it helps, and make sure to proofread for any typos – first impressions matter!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the John Clark Motor Group family!
How to prepare for a job interview at The John Clark Motor Group
✨Show Your People Skills
As a Showroom Host/Receptionist, your ability to connect with people is crucial. During the interview, share specific examples of how you've built relationships with customers in the past. This will demonstrate your exceptional people skills and show that you can embody the welcoming spirit of Jaguar Land Rover.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare responses that highlight your problem-solving skills and how you would handle various situations. This will show the interviewers that you're proactive and ready to tackle challenges head-on.
✨Dress to Impress
First impressions matter, especially in a customer-facing role. Make sure you dress professionally and present yourself well. This not only reflects your understanding of the brand's image but also shows your commitment to maintaining a professional presence.
✨Know the Company Values
Familiarise yourself with John Clark Motor Group's core values: passion, enterprising, and absolute integrity. Be prepared to discuss how these values resonate with you and how you can embody them in your role. This will demonstrate your alignment with the company's culture and mission.