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- Tasks: Assist customers with vehicle servicing and repairs while ensuring top-notch service.
- Company: Join the dynamic team at John Clark BYD/Nissan Aberdeen.
- Benefits: Enjoy great perks like a discounted car scheme, 30 days holiday, and career development.
- Why this job: Kickstart your career in a supportive environment with excellent earning potential.
- Qualifications: Confident communicator with a passion for customer service; training provided.
- Other info: Be part of an award-winning team with opportunities for growth.
The predicted salary is between 800 - 1400 £ per month.
Are you good with people and have a 'can do' attitude? This could be the opportunity for you! John Clark BYD/Nissan Aberdeen are seeking a pro-active, customer focused Trainee Service Advisor, who will be part of a team of Service Advisors and be responsible for providing a proactive service to customers requesting to schedule their vehicles in for a service, maintenance or repair work.
Responsibilities
- Liaise with all relevant personnel to ensure complete customer satisfaction
- Maximise workshop profit opportunities
- Achieve the customer satisfaction objectives and to ensure that the customer is dealt with professionally adhering to the manufacturer standards and dealership procedures
- Welcome all customers at the service reception in a warm, professional manner, and meet all their needs
- Agree service and repair instructions and book vehicle in to the workshop
Qualifications / Skills You Will Require
- Confident relationship builder with customers at all levels
- Ability to influence and advise customers on minor technical issues
- Deliver first class service to achieve company objectives and targets
- Self-motivated, articulate and professional
- Full training will be given however a background in delivering excellent service and a confidence for speaking to customers is favourable.
In return for your hard work and dedication, you have the opportunity to earn an excellent salary, plus lots of fantastic benefits.
Benefits
- Preferential rates on vehicle parts purchases and servicing.
- Industry leading discounted Employee Car Scheme
- 30 Day Holiday
- Award winning In-house and manufacturer training
- Cycle to work scheme
- State of the art dealership standards
- High earning potential through commission or bonus
- Some roles offer company car
- Life assurance
- Group contributory pension scheme
- Careers development opportunities
If this sounds like you and you would love to be part of John Clark Motor Group then please APPLY now with an up to date copy of your CV. We look forward to hearing from you soon.
Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with your application.
Trainee Service Advisor in Aberdeen employer: The John Clark Motor Group
Contact Detail:
The John Clark Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Service Advisor in Aberdeen
✨Tip Number 1
Get to know the company! Research John Clark BYD/Nissan and understand their values and services. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, try role-playing scenarios with friends or family. This will boost your confidence and help you handle real-life situations like a pro.
✨Tip Number 3
Network like a champ! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the John Clark Motor Group family.
We think you need these skills to ace Trainee Service Advisor in Aberdeen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Trainee Service Advisor role. Highlight any customer service experience and your ability to communicate effectively, as these are key for us.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Let us know why you’re excited about joining John Clark BYD/Nissan and how you can contribute to our team.
Show Off Your 'Can Do' Attitude: In your application, emphasise your proactive approach and willingness to learn. We love candidates who are self-motivated and ready to tackle challenges head-on!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at The John Clark Motor Group
✨Know the Company
Before your interview, do a bit of homework on John Clark BYD/Nissan. Understand their values, services, and what makes them stand out in the automotive industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Trainee Service Advisor, you'll be dealing with customers daily. Prepare examples from your past experiences where you've successfully built relationships or resolved conflicts. This will demonstrate your ability to connect with customers and provide excellent service.
✨Practice Common Interview Questions
Think about questions related to customer service and technical issues. For instance, how would you handle a dissatisfied customer? Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. It shows that you respect the opportunity and are serious about the role. Plus, it aligns with the professional standards expected at the dealership.
