At a Glance
- Tasks: Lead multi-channel CRM strategies and own end-to-end campaigns for Newmarket Racecourses.
- Company: Join The Jockey Club, a prestigious organisation in the UK racing industry.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with a passion for horse racing and customer experience.
- Why this job: Make a real impact on customer engagement and loyalty through innovative CRM strategies.
- Qualifications: Experience in CRM, data analysis, and campaign management is essential.
The predicted salary is between 40500 - 49500 Β£ per year.
The Jockey Club in the United Kingdom is seeking a Senior CRM Executive to lead multi-channel CRM strategies, focusing on revenue and engagement for Newmarket Racecourses.
You will own end-to-end CRM campaigns, craft targeted messaging and work with Marketing, Digital and Partnerships teams to deliver measurable outcomes.
You will apply data-led insights, segmentation, and performance dashboards to optimise customer journeys and drive loyalty across email, SMS, push, and direct mail.
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Senior CRM Strategist: Multi-Channel Campaigns & Insights in Newmarket employer: The Jockey Club
The Jockey Club is an exceptional employer, offering a vibrant work culture where employees are at the heart of delivering unforgettable experiences at iconic events like The Grand National and The Derby. With a strong commitment to employee growth, we provide extensive training resources, generous benefits including a healthcare cash back plan and 25 days annual leave, and the unique opportunity to enjoy our events with friends and family through our TeamPass Ticket scheme. Join us in a collaborative environment that values diversity and fosters personal and professional development.