The Jockey Club is seeking a Customer Relations Executive in Newmarket to deliver outstanding raceday experiences. You will own the Annual Badge Holder programme, manage ticketing information, and act as a primary customer contact across events.
Contribute to customer journeys by handling enquiries, resolving issues, and supporting community engagement initiatives. This role also involves collaborating with Operations and the wider team to ensure successful racedays and events.
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Annual Badge Holder & Raceday Experience Lead in Newmarket employer: The Jockey Club
The Jockey Club is an exceptional employer, offering a vibrant work culture where customer service excellence is at the forefront. Located at Newmarket Racecourses, employees enjoy unique benefits such as free access to race days and music events, a generous pension scheme, and extensive learning opportunities, all while being part of a diverse team dedicated to creating unforgettable experiences for racegoers and stakeholders alike.
