At a Glance
- Tasks: Manage daily food and beverage activities, ensuring top-quality service for members and guests.
- Company: Join The Jockey Club Rooms, a prestigious private members club with a rich history.
- Benefits: Enjoy free race day tickets, generous leave, and a fantastic pension scheme.
- Other info: Great opportunities for personal development and a fun, collaborative team atmosphere.
- Why this job: Be part of an exciting environment where you can make a real impact in hospitality.
- Qualifications: Experience in food and beverage, team management, and a customer-focused attitude.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Based at: The Jockey Club Rooms - Newmarket, the Exclusive Private Members Club of The Jockey Club.
Contract type: Permanent
Hours: 40 hours Any 5 days from 7
About the role
We have a fantastic opportunity for a Food and Beverage Supervisor to manage and perform daily food and beverage activities at The Jockey Club Rooms, communicating effectively with colleagues and members to ensure top-quality service and a positive and comfortable environment.
About The Jockey Club
The Jockey Club stages thrilling sporting occasions and live events nationwide including The Grand National, The Cheltenham Festival & The Derby. Owning & operating 15 courses, millions of people every year enjoy the special experiences we offer through racing, music, food and entertainment on racedays and beyond. The Jockey Club Rooms are the private members club of The Jockey Club, set in stunning grounds highlighting wonderful history of British Horse Racing.
The Food and Beverage Supervisor will
- Ensure the highest standards of service for all members, guests, and visitors.
- Assist in the day-to-day running of the Jockey Club Rooms to ensure their smooth functioning.
- Greet and communicate with members, their guests, and visitors to the club in a professional manner at all times, creating a home from home environment.
- Establish and maintain open, collaborative relationships with the team members and ensure they do the same with others.
- Inform the kitchen of any allergies, food requirements.
- Report any issues regarding servicing, maintenance, faulty plant and equipment, decorative repairs, or remedial works.
- Carry out any reasonable task as requested by the Operations Manager and/or the General Manager to ensure the smooth running of The Jockey Club Rooms.
About you
- Experience working in food and beverage and within the hospitality industry in a customer facing role in a hotel and/or club environment.
- Good knowledge and understanding of food hygiene required.
- Team management experience with the ability to motivate, develop and direct.
- Service orientated with the ability to be proactive, quick thinking and a problem solver.
- Able and willing to work evening and weekends.
- Desirable qualifications; Minimum NVQ 2, Food Handling and Hygiene certificate, Premises License Holder
What we offer in return
- All colleagues can go along to any of our race day or music events free of charge – along with 3 friends or family with our TeamPass Ticket scheme.
- An award-winning pension scheme provider with a generous employer contribution
- A healthcare cash back plan enabling you to claim money back on health & wellbeing services.
- 25 days annual leave
- Access to a suite of Learning & Development training resources from renowned providers
- A whole host of other benefits including free eyecare vouchers, a ride to work cycle scheme & discounts across varying retailers & services.
If you think you have everything we’re looking for and more and would like to join the team here at The Jockey Club Rooms, then we’d love to hear from you. The closing date for this vacancy is 24th September but we reserve the right to bring this forward if we have many applications.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Customer Service
Industries
- Hospitality
Food And Beverage Supervisor in Newmarket employer: The Jockey Club
The Jockey Club Rooms offers a vibrant and supportive work environment where employees can thrive in the hospitality industry. With unique benefits such as complimentary access to race days and music events for staff and their families, alongside a robust pension scheme and extensive training resources, this role not only promises personal growth but also a chance to be part of a prestigious institution steeped in the history of British horse racing. Join us to create memorable experiences for our members and guests in a setting that feels like home.
StudySmarter Expert Advice🤫
We think this is how you could land Food And Beverage Supervisor in Newmarket
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Jockey Club. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Jockey Club
Don't be shy about reaching out to The Jockey Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food And Beverage Supervisor in Newmarket
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Jockey Club and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Jockey Club
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
