At a Glance
- Tasks: Enhance guest experiences and deliver outstanding customer service at Exeter Racecourse.
- Company: Join The Jockey Club, a leader in racing and events.
- Benefits: Flexible part-time hours, dynamic work environment, and the chance to meet exciting people.
- Other info: Perfect for those looking to gain experience in customer relations and events.
- Why this job: Be the face of unforgettable racedays and create lasting memories for guests.
- Qualifications: Strong organisational skills and a friendly, proactive attitude.
The predicted salary is between 31500 - 38500 £ per year.
The Jockey Club is seeking a Customer Relations Executive to enhance the on-course experience at Exeter Racecourse.
This part-time role (20 hours per week) involves delivering outstanding customer service, managing ticketing and guest experiences, and acting as a key contact for customers and stakeholders.
You will work closely with the local team to ensure memorable experiences across racedays and events, with a friendly, proactive approach and strong organisational skills.
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Racing & Events Guest Experience Lead in Exeter employer: The Jockey Club
The Jockey Club is an exceptional employer, offering a vibrant work culture where employees are at the heart of delivering unforgettable experiences at iconic events like The Grand National and The Derby. With a strong commitment to employee growth, we provide extensive training resources, generous benefits including a healthcare cash back plan and 25 days annual leave, and the unique opportunity to enjoy our events with friends and family through our TeamPass Ticket scheme. Join us in a collaborative environment that values diversity and fosters personal and professional development.
