At a Glance
- Tasks: Keep our historic club sparkling clean and welcoming for guests.
- Company: Join The Jockey Club Rooms, a prestigious private members' club with rich heritage.
- Benefits: Flexible weekend hours, training provided, and a chance to work in a unique environment.
- Other info: Enjoy working in a vibrant atmosphere with opportunities to meet interesting people.
- Why this job: Be part of a team that values excellence and guest satisfaction in a stunning setting.
- Qualifications: Previous housekeeping experience is a plus, but we’ll train you to shine.
The predicted salary is between 12 - 15 £ per hour.
The Jockey Club Rooms, with over 250 years of history, is a private members' club celebrated for its rich heritage. Located on Newmarket High Street, just 20 minutes from Cambridge, the club houses a remarkable collection of British racing memorabilia. Beyond serving its members, the clubhouse offers private hire for weddings, corporate events, accommodation, and Open House experiences such as fine dining, afternoon tea, tours, and golf weekends. As part of The Jockey Club group, all financial returns support the advancement of British horseracing.
Role Description
This is a casual weekend on-site role for a Housekeeper based on Newmarket High Street. The Housekeeper will be responsible for maintaining high standards of cleanliness across guest rooms and public areas. Day-to-day tasks include cleaning, organising, managing laundry, and ensuring exceptional presentation throughout the premises. The role also involves interacting with guests, addressing their needs, and maintaining a welcoming and professional environment. Training will be provided to uphold The Jockey Club Rooms’ commitment to excellence.
Qualifications
- Previous hotel housekeeping experience is essential, although training will be provided.
- Exceptional organisational skills to manage tasks efficiently and maintain a clean and orderly environment.
- Attention to detail and a proactive approach to identifying and resolving housekeeping needs and guest requests.
- Willingness to participate in training and consistently adhere to The Jockey Club Rooms’ quality standards.
- Proficiency in performing and maintaining high standards of cleaning and housekeeping.
- Strong communication and customer service skills to ensure guest satisfaction and address inquiries professionally.
Housekeeper in Suffolk employer: The Jockey Club Rooms
The Jockey Club Rooms is an exceptional employer, offering a unique opportunity to work in a historic private members' club that values its rich heritage and commitment to excellence. With a focus on employee growth through training and development, staff enjoy a supportive work culture that prioritises teamwork and guest satisfaction. Located in the vibrant Newmarket area, employees benefit from a dynamic environment where they can engage with guests and contribute to memorable experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Suffolk
✨Tip Number 1
Get to know the place! Before your interview, take a stroll around The Jockey Club Rooms and soak in the atmosphere. This will help you feel more connected and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with guests, it’s crucial to demonstrate your customer service abilities. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed tasks efficiently in previous roles. This will highlight your ability to maintain high standards of cleanliness.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and makes it easier for us to connect with you.
We think you need these skills to ace Housekeeper in Suffolk
Some tips for your application 🫡
Show Your Experience:Make sure to highlight any previous housekeeping experience you have. We want to see how your skills can contribute to maintaining the high standards at The Jockey Club Rooms.
Be Detail-Oriented:Since attention to detail is key in this role, mention specific examples of how you've gone above and beyond in your past jobs. This will show us that you take pride in your work!
Communicate Clearly:Strong communication skills are a must! When writing your application, be clear and concise. Let us know how you’ve effectively interacted with guests in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at The Jockey Club Rooms
✨Know Your Stuff
Before heading into the interview, make sure you understand the role of a Housekeeper at The Jockey Club Rooms. Familiarise yourself with their commitment to cleanliness and guest satisfaction. Brush up on your previous housekeeping experiences and be ready to share specific examples that highlight your skills.
✨Show Off Your Organisational Skills
Since the job requires exceptional organisational skills, think of ways to demonstrate this during your interview. You could discuss how you prioritise tasks or manage your time effectively in a busy environment. Maybe even bring up a time when you went above and beyond to ensure everything was spotless!
✨Be Guest-Focused
The Jockey Club Rooms values a welcoming atmosphere, so be prepared to talk about your customer service experience. Share stories where you successfully addressed guest needs or resolved issues. This will show that you understand the importance of creating a positive experience for guests.
✨Ask Questions
At the end of the interview, don’t shy away from asking questions! Inquire about the training process or what a typical day looks like for a Housekeeper there. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
