About the role
Icescape at Bluewater is recruiting an Ice Rink Duty Manager and Rink Supervisors to help deliver a fantastic Christmas ice skating experience. This is a hands‑on leadership role helping manage the day‑to‑day running of the rink, supporting and motivating the seasonal team, maintaining high safety standards and making sure every guest receives a warm welcome and excellent service. You do not need to be able to ice skate - full training and ongoing support are provided, and a dedicated Medic is on site.
What you'll be doing
- Leading and supporting the rink team during busy daily operations
- Managing opening, closing and shift handovers
- Delivering excellent customer service and ensuring guests have a great experience
- Motivating the team and maintaining high standards throughout each shift
- Ensuring health and safety procedures are followed at all times
- Carrying out regular operational and safety checks
What we're looking for
- At least 1 year of management or supervisory experience
- At least 1 year of customer service experience
- Strong leadership and communication skills
- Confidence working in a busy, fast‑paced environment
- Reliable transport to and from work, including early and late shifts
Working hours
This is a seasonal role running across the busy Christmas period (November 2026 to January 2027, expected start 2 November 2026). Shifts will include weekdays, evenings and weekends; the rink is closed on Christmas Day.
Pay and benefits
Supervisor / Duty Manager: £13.50-£14.50 per hour, plus holiday pay of approximately £1.63-£1.76 per hour, a performance bonus scheme, full training, free parking and PAYE employment.
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