Key details
- Location: Kingstanding, Birmingham (B44 9SU)
- Pay: Competitive salary with performance-based incentives
- Hours: Full-time (role not explicitly stated by source; set per established pattern for this company's branch manager roles)
- Contract: Permanent
About the role
Sensory Audiology & Optical Recruitment is proud to be working in partnership with a long-standing, family-run hearing and eye care company with a focus on customer care and excellent eyecare service.
As a Branch Manager, you will play a key role in ensuring the success of your branch while leading a dedicated team in providing expert eye and hearing care. You will inspire and support your team to deliver exceptional service, drive business growth, and maintain high professional standards in a customer-focused environment.
Duties may include
- Lead and motivate your team to consistently provide outstanding customer service
- Manage all branch operations, including meeting sales targets and driving business growth
- Oversee staff training, coaching and performance management
- Oversee stock management, compliance, and day-to-day branch efficiency
- Support and collaborate with Optometrists and Hearing Aid Audiologists to maintain clinical excellence
- Engage with the local community to promote the branch and build strong customer relationships
The ideal candidate
- An experienced retail manager, ideally with a background in optics, audiology or healthcare
- Strong leadership and people management skills, combined with a customer-first mindset
- Commercial awareness and a proactive, hands-on approach to problem solving
- Basic IT skills and familiarity with point-of-sale systems
Benefits
- Competitive salary with performance-based incentives
- Opportunities for ongoing training, career progression and personal development
- A family-run company culture that values professionalism and a personal approach
- Staff discounts and pension scheme
- 28 days annual leave including bank holidays (pro-rata)
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Branch Manager - Kingstanding in Birmingham employer: The JobsBoard
Join a prestigious skincare brand that values its employees and fosters a vibrant work culture in the luxurious setting of Knightsbridge. With competitive salaries and commission opportunities, you will thrive in an environment that encourages personal growth and professional development while working alongside passionate individuals who share your love for skincare and sales.
