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- Tasks: Be the friendly face of our team, handling reception and admin tasks daily.
- Company: Join Middlesbrough Council, supporting those in need with compassion and care.
- Benefits: Flexible hours and a chance to make a real difference in the community.
- Why this job: Gain valuable experience in a supportive environment while helping others.
- Qualifications: Strong communication skills, IT proficiency, and a knack for organization are key.
- Other info: An enhanced DBS check is required due to the nature of the role.
The predicted salary is between 28000 - 42000 £ per year.
If so, we have an exciting opportunity to join our team a Data Administrator. Working as part of Middlesbrough Council, our team supports those experiencing issues with substance use, domestic violence, and housing. You will be to be the first point of contact for our Service Users, providing reception cover across our three buildings, ensuring our service users, other professionals and partner agencies are dealt with pleasantly and promptly. You will be supporting our teams’ day-to-day operations and provide clerical support to managers, staff and service users., * Undertake a range of tasks e.g. reception duties, answering telephone, face to face enquiries, liaising with relevant staff, dealing with visitors. Dealing with routine unexpected problems and situations within the service.
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Provide general clerical/ admin, support e.g. photocopying, filing, completion of standard forms, responding to routine correspondence
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Set up and maintain manual and computerised records/ management information systems or service specific management information systems.
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Sort and distribute mail.
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Undertake administrative procedures (E.g. reconciliation and processing orders, invoices etc.).
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Planning and scheduling of events /appointments.
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Operate relevant equipment/ICT packages (e.g. electronic social care database, Word, excel, spreadsheets, internet).
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Maintain stock and supplies, ordering of stationary and other supplies.
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Undertake general financial administration e.g. processing orders.
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Be aware of and comply with policies and procedures relating to the job holders area of work.
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Where appropriate provide supervision for other staff carrying out routine administrative tasks.
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Demonstrate duties and allocate work to other members of staff.
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Support the role of other professionals.
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Attend and participate in relevant meetings as required.
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Participate in training and other learning activities and performance development as required.
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Contribute to the overall ethos of the council.
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To undertake duties and responsibilities in accordance with the councils policy and procedures.
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Be willing to work flexible hours, some of which may be unsociable.
Do you have excellent attention to detail and strong communication skills? Are you able to manage a busy reception? Are you experienced in providing a high level of excellent customer experience and professional administration support?, * Be highly organized and able to multitask with ease
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Have a friendly and understanding approach when dealing with staff and clients
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Have great IT skills and experience with office management tools
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Have a Problem-solving attitude with an eye for detail
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Have experience maintaining internal databases
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Have experience organizing, storing and printing company documents
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Have strong written and oral communication skills
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Have experience providing a high level of professional administration support under high pressure
If this sounds like you, we would love to hear from you. Due to the nature of this role an enhanced DBS check against both adults and children is required.
Data Administrator employer: The Jeya Group Ltd
Contact Detail:
The Jeya Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Administrator
✨Tip Number 1
Familiarize yourself with the specific software and tools mentioned in the job description, such as electronic social care databases and office management tools. Being able to demonstrate your proficiency in these systems during an interview can set you apart from other candidates.
✨Tip Number 2
Highlight your experience in managing a busy reception or similar environments. Prepare examples of how you've successfully handled multiple tasks simultaneously while maintaining a high level of customer service.
✨Tip Number 3
Showcase your problem-solving skills by preparing scenarios where you've effectively dealt with unexpected issues. This will demonstrate your ability to think on your feet and manage challenges that may arise in the role.
✨Tip Number 4
Since the role involves working with vulnerable individuals, be ready to discuss your understanding of confidentiality and compliance with policies. This will show your commitment to maintaining a professional and ethical work environment.
We think you need these skills to ace Data Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Data Administrator position. Understand the key responsibilities and required skills, such as attention to detail, strong communication skills, and experience with office management tools.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that match the job requirements. Emphasize your organizational abilities, customer service experience, and proficiency in IT and administrative tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a great fit. Mention specific experiences that demonstrate your problem-solving attitude and ability to manage a busy reception.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at The Jeya Group Ltd
✨Showcase Your Communication Skills
As a Data Administrator, you'll be the first point of contact for service users. Make sure to demonstrate your strong verbal and written communication skills during the interview. Practice answering questions clearly and concisely, and be ready to discuss how you've effectively communicated in previous roles.
✨Highlight Your Organizational Abilities
This role requires excellent organizational skills and the ability to multitask. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. Discuss any tools or methods you use to stay organized, especially in a busy environment.
✨Demonstrate Problem-Solving Skills
The job involves dealing with unexpected problems and situations. Be prepared to share specific examples of challenges you've faced in previous roles and how you resolved them. This will show your potential employer that you have a proactive approach to problem-solving.
✨Familiarize Yourself with Relevant Software
Since the role involves operating various ICT packages, make sure you're familiar with the software mentioned in the job description, such as Word, Excel, and any specific databases. If possible, mention any relevant experience you have with these tools during the interview to demonstrate your technical proficiency.
