At a Glance
- Tasks: Support residents with mental health needs in daily activities and promote their independence.
- Company: Join The Jasmine Gallery, dedicated to empowering individuals through excellent mental health services.
- Benefits: Enjoy 33 days annual leave, professional development sponsorship, and a wellbeing support app.
- Other info: Flexible shifts available, including weekends and bank holidays.
- Why this job: Make a real difference in people's lives while working in a caring and inclusive environment.
- Qualifications: GCSEs in English and Maths required; a passion for mental health is essential.
The predicted salary is between 21800 - 24300 € per year.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.
Do you have the desire to empower and promote independence and an interest in mental health?
Mental Health Support Worker - £25,325 - £27,378 per annum pro rata (Salaries vary depending on experiences)
Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings, and weekends.
Service – Iris Hayter House, Littlemore, Oxford
What You\'ll Be Doing
Response are looking for an enthusiastic and motivated individual to join their dedicated team at Iris Hayter House. The Iris Hayter House team is a Care Quality Commission registered care home. The team provide personal care 24/7 for older adults who are diagnosed with enduring mental health and physical health needs.
As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.
Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.
Overall job responsibility: Further detail can be viewed in the Job Description.
Some Of The Core Duties Include
- Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
- Foster a supportive and empowering environment that promotes residents\' independence.
- Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services.
- Support clients to attend appointments where required.
- Ensure daily paperwork is completed.
- Support the Service Manager to achieve monthly service
- Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe.
- Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration
- Promote family, friend and carers engagement, ensuring they are involved in their loved one\'s support and given information about the service.
Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.
Essential Criteria
- GCSE\'s in English and Maths (or equivalent)
- A commitment to undertake continual personal development including completing the Care Certificate
- IT literate with experience using MS Office packages.
- Good communication skills, written, verbal and listening.
- Ability to provide non-judgemental, emotional and practical support to residents.
- A genuine interest in mental health and well-being with a commitment to delivering Response\'s mission.
- Demonstrates high levels of personal and professional integrity working to Response\'s vision, mission and values
- Ability to follow health and safety procedures.
- Demonstrate respect for difference and diversity
- 33 days annual leave (inclusive of bank holidays)
- Blue Light card and other discounted shopping
- Employee Assistance Plan - with access to free counselling
- Cycle to Work Scheme
- Enhanced family friendly leave
- Professional qualification sponsorship and study leave
- £500 refer a friend bonus scheme
- Optional health cash care plan with money off prescriptions and treatments
- Wellbeing hub and mental wellbeing support app – approved by NHS
- Free flu jabs
- Free DBS application
If this Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 24/09/2025
Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
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Mental Health Support Worker - Iris Hayter House in Oxford employer: The Jasmine Gallery
At The Jasmine Gallery, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both our staff and residents. With comprehensive benefits such as 33 days of annual leave, professional development opportunities, and a commitment to mental health support, we empower our Mental Health Support Workers to make a meaningful impact in the lives of those they serve at Iris Hayter House in Littlemore, Oxford.
StudySmarter Expert Advice🤫
We think this is how you could land Mental Health Support Worker - Iris Hayter House in Oxford
✨Tip Number 1
Familiarise yourself with the principles of trauma-informed care, as this is crucial for the role. Understanding concepts like safety, trust, and empowerment will not only help you in your day-to-day tasks but also show your commitment to the values of the organisation.
✨Tip Number 2
Engage with local mental health communities or support groups before applying. This will give you insights into the challenges faced by individuals with mental health issues and demonstrate your genuine interest in the field during interviews.
✨Tip Number 3
Consider volunteering or shadowing at similar facilities to gain hands-on experience. This practical exposure can enhance your understanding of the role and provide you with real-life examples to discuss in your interview.
✨Tip Number 4
Network with current or former employees of Response or similar organisations. They can offer valuable insights about the work culture and expectations, which can help you tailor your approach when applying for the position.
We think you need these skills to ace Mental Health Support Worker - Iris Hayter House in Oxford
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Mental Health Support Worker position. Understand the core duties and responsibilities, as well as the essential criteria required. This will help you tailor your application effectively.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience in mental health support or related fields. Use specific examples that demonstrate your ability to provide emotional and practical support, as well as your commitment to promoting independence among clients.
Showcase Your Skills:Make sure to highlight your communication skills, both written and verbal, as these are crucial for the role. Mention any relevant qualifications, such as GCSEs in English and Maths, and your willingness to undertake continual personal development.
Personalise Your Application:Address your application to the hiring manager if possible, and express your genuine interest in the role and the organisation's mission. Share why you want to work at Iris Hayter House and how you align with their values of being Caring, Safe, Creative, and Aspirational.
How to prepare for a job interview at The Jasmine Gallery
✨Show Your Passion for Mental Health
Make sure to express your genuine interest in mental health and well-being during the interview. Share any personal experiences or motivations that led you to pursue this role, as it will demonstrate your commitment to the mission of empowering others.
✨Familiarise Yourself with Trauma-Informed Care
Since the role involves working with vulnerable individuals, it's crucial to understand the principles of trauma-informed care. Be prepared to discuss how you would apply these principles in your daily interactions with residents, ensuring a safe and supportive environment.
✨Prepare Examples of Person-Centred Support
Think of specific examples from your past experiences where you provided person-centred support. Whether through previous jobs, volunteering, or personal situations, having these examples ready will help illustrate your ability to meet the needs of residents effectively.
✨Demonstrate Good Communication Skills
Effective communication is key in this role. During the interview, showcase your verbal and listening skills by engaging actively with the interviewer. Be clear and concise in your responses, and don't hesitate to ask questions to show your interest in the position.
