At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional service and smooth operations.
- Company: The Jackalope, a lively venue in Marylebone, London.
- Benefits: Earn £14.50/hour plus service charge, enjoy Sundays off, and free staff meals.
- Other info: Flexible hours, company trips, and great career growth opportunities await!
- Why this job: Join a fun team culture and grow your management skills in hospitality.
- Qualifications: 1-2 years of supervisory experience and a passion for hospitality.
The predicted salary is between 14.5 - 14.5 £ per hour.
The Jackalope is a vibrant, well-loved London venue known for a great atmosphere, excellent service, and a fantastic team culture. We pride ourselves on creating an unforgettable experience for our guests and a fun environment for our staff.
We are looking for a passionate, organized, and energetic Assistant Manager to join our leadership team and help us keep things running smoothly.
The Role
- Supporting the GM in managing shift operations and floor workflow.
- Motivating, training, and mentoring a brilliant front-of-house team.
- Ensuring exceptional customer service and handling guest feedback with grace.
- Assisting with inventory and stock control.
- Maintaining health, safety, and hygiene standards.
What We Are Looking For
- Experience: 1–2 years of supervisory or assistant management experience in a fast-paced hospitality environment.
- Availability: Flexible to work across Monday to Saturday shifts (minimum 30–35 hours per week).
- Skills: Strong communication, natural leadership abilities, and a hands-on approach to problem-solving.
- Attitude: A positive energy, a passion for hospitality, and a desire to grow with us.
What’s In It For You?
- Great Pay: £14.50/hour base rate, plus service charge (which generally adds an extra £3/hour to your hourly wage!).
- Guaranteed Sundays Off: Enjoy your weekends! The venue is completely closed on Sundays.
- Free Staff Food: Delicious meals provided during your shifts.
- Flexible Working Hours: We work with you to ensure a healthy work-life balance.
- Company Trips: Regular opportunities for company outings visiting suppliers across the world.
- Career Growth: Opportunities to develop your management skills and progress within the business.
To Apply
If you have the experience, a great attitude, and want to be part of an amazing team, we want to hear from you! Please send your CV and a brief note about why you’d be a great fit for The Jackalope to Manager@Jackalopelondon.com.
The Jackalope is an equal opportunity employer. All applicants must have the right to work in the UK.
Assistant Manager in London employer: The Jackalope
The Jackalope is an exceptional employer located in the heart of Marylebone, London, offering a vibrant work culture that prioritises team spirit and guest satisfaction. With competitive pay, guaranteed Sundays off, and opportunities for career growth, we ensure our staff enjoy a fulfilling work-life balance while developing their skills in a supportive environment. Join us to be part of a fantastic team that values hard work and creates unforgettable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Jackalope. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Jackalope
Don't be shy about reaching out to The Jackalope directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Jackalope and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Jackalope
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
