At a Glance
- Tasks: Lead and manage the practice's operations, ensuring high-quality patient care and efficient service delivery.
- Company: Join Ivy Medical Group, a supportive and dynamic healthcare environment.
- Benefits: Competitive salary, professional development, and a positive workplace culture.
- Other info: Opportunity for career growth in a thriving primary care setting.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Strong leadership, communication skills, and experience in managing teams.
The predicted salary is between 40000 - 50000 £ per year.
The Practice Manager is responsible for managing and coordinating the operational, business and administrative functions of the practice. The postholder will support the GP Principal and wider team to deliver safe, effective, well‑governed and financially sustainable services for patients. The role requires strong leadership, sound judgement, excellent communication and the ability to manage people, systems and competing priorities in a busy primary care environment. The Practice Manager will help maintain a positive working culture, support continuous improvement, ensure compliance with relevant requirements and contribute to the long‑term strategic development of the organisation.
Key responsibilities
- Operational management: Oversee the day‑to‑day running of the practice; ensure services are organised, responsive and delivered to a high standard. Ensure staff understand and fulfil their responsibilities, escalating issues appropriately to the GP Principal. Coordinate practice meetings, communication processes and operational planning. Support effective patient access, including digital‑first and total triage processes. Identify opportunities to improve efficiency, patient experience and service delivery.
- Staff leadership and HR: Provide functional management and support to clinical and administrative staff as appropriate. Line‑manage designated staff groups, including administrative, reception, nursing, healthcare assistant, advanced clinical practitioner, assistant practice manager and salaried GP roles, depending on local arrangements. Manage recruitment, induction, retention, succession planning and workforce development processes. Maintain and review job descriptions and person specifications. Support appraisal, training, staff development, performance management, disciplinary and grievance processes. Promote a positive, inclusive and professional working environment. Ensure staff have appropriate training and support to carry out their roles effectively.
- Finance and business management: Support the GP Principal with practice finances, budgets.
Practice Manager employer: The Ivy
Ivy Medical Group is an exceptional employer that prioritises a supportive and inclusive work culture, fostering professional growth and development for all staff. With a focus on delivering high-quality patient care, employees benefit from comprehensive training opportunities and a collaborative environment that encourages innovation and efficiency. Located in a vibrant community, the practice offers a fulfilling career path for those looking to make a meaningful impact in primary care.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who know the ins and outs of practice management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching Ivy Medical Group and understanding their values and goals. Tailor your responses to show how your experience aligns with their mission. We want to see you shine!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Practice Manager role. We make it easy for you to showcase your skills and experience directly to the hiring team!
We think you need these skills to ace Practice Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Practice Manager role. Highlight your relevant experience in operational management and staff leadership, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Your Leadership Skills:In your application, don’t shy away from sharing examples of how you've successfully managed teams or improved processes in previous roles. We value strong leadership and sound judgement, so let us know how you’ve made a positive impact in your past positions.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the information you need about the application process there!
How to prepare for a job interview at The Ivy
✨Know Your Practice Inside Out
Before the interview, make sure you research Ivy Medical Group thoroughly. Understand their values, services, and any recent news or changes. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Practice Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully managed teams or improved processes. Be ready to discuss how you handle conflicts and motivate staff, as this will demonstrate your capability to maintain a positive working culture.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a busy primary care environment. Think of scenarios where you've had to manage competing priorities or improve patient access. Practising these responses will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the practice's future plans, team dynamics, or how they measure success. This shows your enthusiasm for the role and helps you gauge if the practice is the right fit for you.
