Practice Manager in Nottingham

Ivy Medical Group is looking for an experienced, resilient and motivated Practice Manager to provide senior operational leadership across our GP practice. This is a full-time, permanent role working closely with the GP Principal and wider team to ensure the smooth, safe and effective running of the organisation. Salary will be dependent on experience, with a planned start date of 1 September 2026.

The role offers the opportunity to lead a committed multidisciplinary team, support high-quality patient care, strengthen business and financial processes, and help shape the future development of a CQC-rated Good practice. You will join a supportive, forward-thinking practice with a strong team ethos, digital-first ways of working and a published total-triage improvement story.

This is a key leadership role for someone who combines sound judgement, excellent communication and a practical, solution-focused approach, and wants to make a visible difference to staff, patients and the long-term resilience of the practice.

The Practice Manager will oversee the day-to-day operation of the practice, ensuring services are well organised, safe, responsive and financially sustainable. Key duties include:

• Managing and supporting staff
• Coordinating rotas and workforce planning
• Overseeing recruitment and induction
• Supporting appraisal and performance processes
• Helping maintain a positive working environment

The postholder will manage core business functions including finance, payroll-related processes, HR administration, premises, health and safety, IT, information governance, policies and procedures, complaints, patient engagement and regulatory compliance. They will work with the GP Principal and clinical team to support QOF, contractual requirements, CQC readiness, service improvement and practice development.

The role also involves liaison with the PCN, ICB, NHS England, suppliers and other external stakeholders, and contributing to strategic planning and change management across the organisation.

Ivy Medical Group is a friendly, patient-focused GP practice serving Burton Joyce, Lowdham and the surrounding communities. We provide care through a committed team of clinical, administrative and management staff. The practice has a supportive and team-oriented culture, with a strong emphasis on courteous, accessible and responsive care for patients, families and carers.

We have adopted digital-first ways of working, including total triage, with published improvements in patient access, waiting times and staff morale. We are rated Good by CQC across all key questions and are committed to maintaining high standards of governance, safety and patient care.

The role includes close working with the GP Principal and wider team, with scope to contribute to service improvement, staff development and future premises or practice development work. The practice is based in a thriving riverside village setting with strong local community links and convenient access to Nottingham. Benefits include NHS pension access, generous annual leave, and the opportunity to take a meaningful leadership role in a practice with strong local roots and a forward-looking approach.