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- Tasks: Deliver exceptional service and share menu knowledge with guests.
- Company: Join The Ivy Collection, a renowned brand known for elegance and vibrant hospitality.
- Benefits: Enjoy competitive pay, extra holiday, staff discounts, and guaranteed birthday off.
- Why this job: Be part of a supportive team in a fun, inclusive environment that values individuality.
- Qualifications: Looking for positive, professional team players who excel in guest engagement.
- Other info: Guaranteed minimum 20 hours contract with opportunities for career development.
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Welcome to The Ivy Collection, where timeless elegance meets vibrant hospitality in every guest experience. Our iconic restaurants across the UK and beyond are renowned for exceptional food, outstanding service, and unforgettable moments.
We are seeking a confident Waiter to join a dynamic and supportive team within one of the UK’s most-loved restaurant brands.
Benefits & Rewards:
- Competitive industry pay (Hourly + Tronc)
- Management Career Development Program, including online and practical assessments.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- 50% staff discount for you and up to 3 friends when dining in our restaurants.
- Celebrate career milestones with a gift voucher for dining in our restaurants.
- Birthday off – Guaranteed!
- Refer and Friend Bonus
- Access to discounts on hundreds of retailers, health, entertainment, travel, and more.
- Guaranteed minimum 20 hours contract.
Key responsibilities of your role as a Waiter: Providing quick, friendly, and professional service at all times. Confidently sharing your menu knowledge and recommendations to ensure guests have the best Ivy experience.
About you: You are positive, responsive to guests’ needs, and exceed expectations in service. You are a team player who is professional, well-mannered, and enjoys engaging with both guests and colleagues.
The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About us: Our shared CARING values foster an environment where we are happy, engaged, and caring for ourselves, colleagues, and guests. We celebrate individuality and differences.
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Waiter employer: The Ivy Collection
Contact Detail:
The Ivy Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter
✨Tip Number 1
Familiarise yourself with The Ivy Collection's menu and dining style. Being able to confidently discuss the dishes and make recommendations will show your enthusiasm and knowledge during the interview.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from previous roles. Highlight situations where you went above and beyond to ensure a great experience for guests, as this aligns with The Ivy's commitment to exceptional service.
✨Tip Number 3
Show your team spirit! Be prepared to discuss how you work well in a team environment. The Ivy values collaboration, so mentioning past experiences where you supported colleagues or contributed to a positive atmosphere can set you apart.
✨Tip Number 4
Research The Ivy Collection's values and culture. Understanding their CARING values will help you articulate why you want to be part of their team and how you embody those principles in your work.
We think you need these skills to ace Waiter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities The Ivy Collection is looking for in a Waiter. Tailor your application to highlight relevant experience and skills.
Craft a Personalised CV: Create a CV that reflects your experience in hospitality, focusing on customer service skills and any previous roles in similar environments. Use clear headings and bullet points for easy readability.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for working at The Ivy Collection. Mention specific aspects of the restaurant that appeal to you and how your values align with their CARING principles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at The Ivy Collection
✨Know the Menu Inside Out
Familiarise yourself with the menu and any specials before the interview. Being able to confidently discuss dishes and make recommendations will show your passion for the role and enhance your credibility.
✨Demonstrate Your People Skills
As a waiter, excellent communication and interpersonal skills are crucial. Be prepared to share examples of how you've successfully interacted with customers in the past, showcasing your ability to provide outstanding service.
✨Showcase Your Team Spirit
The Ivy Collection values teamwork highly. During the interview, highlight experiences where you worked collaboratively with others, demonstrating that you can contribute positively to a dynamic team environment.
✨Emphasise Your Positive Attitude
A positive and responsive attitude is key in hospitality. Make sure to convey your enthusiasm for the role and your commitment to exceeding guest expectations, as this aligns with the values of The Ivy Collection.
