Head Waiter / Waitress

Head Waiter / Waitress

Full-Time 14 - 15 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Deliver exceptional service and create memorable dining experiences for our guests.
  • Company: Join one of the UK's most-loved fine-dining restaurants with a rich history.
  • Benefits: Enjoy 50% off meals, extra holiday, and career development opportunities.
  • Other info: Immediate start available in a supportive and engaging work environment.
  • Why this job: Be part of a dynamic team and make every guest's visit unforgettable.
  • Qualifications: Positive attitude, excellent communication skills, and a passion for service.

The predicted salary is between 14 - 15 £ per hour.

Hidden behind the signature harlequin stained‑glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine‑dining excellence. We are searching for a confident Waiter to join a dynamic and supportive team in one of the UK’s most‑loved restaurant brands.

Benefits and Rewards:

  • 50% staff discount for you and up to 3 friends when you dine in our restaurants.
  • Celebrate career anniversaries with a gift voucher to dine in our restaurants.
  • Refer a Friend bonuses.
  • Career Development and Training, including Apprenticeships.
  • Free food and drinks to the same standard that we serve our guests when you are working.
  • Extra holiday allowance for length of service, up to 5 extra days after 5 years.
  • You can take your Birthday as a day off – Guaranteed.
  • Cycle to Work Scheme.
  • Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more.

Key elements of your role as Waiter involve:

  • Providing a quick, friendly, and professional service at all times.
  • Confidently sharing your knowledge and recommendations of the menu with guests.
  • Ensuring guests have the very best Ivy experience when they visit us.

About You:

  • You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery.
  • You are a team player who delights in being professional and well‑mannered with both guests and team members.

Personality and Values:

Our shared CARING values help create an environment where we are happy, connected and engaged. We care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Experience: Required

Languages: English – Advanced

Employment: Full‑time

Schedule: Fully available

Salary: £14.5 – £15.5 hourly

Starting time: Immediate start!

About The Ivy Chelsea Garden: Modern British restaurants.

Head Waiter / Waitress employer: The Ivy Chelsea Garden

The Ivy Chelsea Garden is an iconic restaurant with a rich history and a commitment to fine-dining excellence, making it an exceptional employer for those seeking a rewarding career in hospitality. With a dynamic and supportive team culture, employees enjoy generous benefits such as a 50% staff discount, extra holiday allowance, and opportunities for career development through training and apprenticeships. The restaurant's CARING values foster a positive work environment where individuality is celebrated, ensuring that every team member feels valued and engaged.

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Contact Details:

The Ivy Chelsea Garden Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head Waiter / Waitress

Tip Number 1

Get to know the restaurant! Before your interview, pop in and soak up the atmosphere. Familiarise yourself with the menu and the vibe. This shows you’re genuinely interested and helps you stand out.

Tip Number 2

Practice your service skills! Whether it’s pouring a drink or taking an order, show off your confidence and professionalism. Role-play with a friend to nail those interactions before you step into the real deal.

Tip Number 3

Be ready to share your passion for food and service! During the interview, let your enthusiasm shine through. Talk about your favourite dishes and why you love providing great service – it’ll resonate with the team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Head Waiter / Waitress

Customer Service Skills
Menu Knowledge
Communication Skills
Teamwork
Professionalism
Positive Attitude
Responsiveness

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re passionate about joining our team.

Tailor Your Application:Make sure to tailor your application to the Head Waiter/Waitress role. Highlight your experience in fine dining and any specific skills that align with our values of caring and professionalism. We love seeing how you can contribute to our dynamic team!

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!

How to prepare for a job interview at The Ivy Chelsea Garden

Know the Menu Inside Out

Before your interview, make sure you’re familiar with the menu and any special dishes. Being able to confidently discuss the offerings and make recommendations will show that you’re genuinely interested in providing an excellent dining experience.

Showcase Your People Skills

As a Head Waiter/Waitress, your ability to connect with guests is crucial. During the interview, share examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to exceptional service and your alignment with the restaurant's values.

Emphasise Teamwork

Highlight your experience working in a team environment. Discuss how you’ve collaborated with colleagues to ensure smooth service and a positive atmosphere. This will resonate well, as the restaurant values a supportive team dynamic.

Dress to Impress

First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the establishment but also reflects your understanding of the fine-dining environment you’ll be working in.