Head Waiter / Waitress in London

Head Waiter / Waitress in London

London Full-Time No working from home possible
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At a Glance

  • Tasks: Deliver exceptional service and create memorable dining experiences for our guests.
  • Company: Join one of the UK's most-loved fine-dining restaurant brands.
  • Benefits: Enjoy 50% off meals, extra holiday, and career development opportunities.
  • Other info: Immediate start available with flexible hours and a supportive work environment.
  • Why this job: Be part of a dynamic team in a historic restaurant with a great reputation.
  • Qualifications: Positive attitude, excellent communication skills, and a passion for service.

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence.. We are searching for a confident Waiter to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.. Benefits & Rewards:. 50% staff discount for you and up to 3 friends when you dine in our restaurants.. Celebrate career anniversaries, with a gift voucher to dine in our restaurants.. 'Refer a Friend' bonuses.. Career Development and Training, including Apprenticeships.. Free food and drinks to the same standard that we serve our guests when you are working.. Extra holiday allowance for length of service, up to 5 extra days after 5 years.. You can take your Birthday as a day off - Guaranteed!. Cycle to Work Scheme.. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more.. Key elements of your role as Waiter involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us.. About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members.. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Fully available
Salary: £14.5 – £15.5 hourly
Starting time: Immediate start!

About The Ivy Chelsea Garden:
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Head Waiter / Waitress in London employer: The Ivy Chelsea Garden

The Ivy Chelsea Garden is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow. With benefits like dining discounts, free meals during shifts, and opportunities for career development, employees can thrive in a supportive environment while delivering fine-dining excellence in the heart of London.

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Contact Details:

The Ivy Chelsea Garden Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head Waiter / Waitress in London

Tip Number 1

Get to know the restaurant! Before your interview, pop in for a meal or a drink. Familiarising yourself with the menu and the vibe will help you stand out as someone who genuinely cares about the Ivy experience.

Tip Number 2

Practice your service skills! Whether it’s pouring a drink or taking an order, show off your confidence and professionalism. We want to see that you can deliver the quick and friendly service our guests expect.

Tip Number 3

Be ready to share your thoughts! During the interview, don’t hesitate to discuss your favourite dishes or what makes a great dining experience. This shows your passion for food and service, which is key for us.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Head Waiter / Waitress in London

Customer Service Skills
Menu Knowledge
Communication Skills
Teamwork
Professionalism
Positive Attitude
Responsiveness

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re passionate about providing top-notch service.

Tailor Your Application:Make sure to tailor your application to the role of Head Waiter/Waitress. Highlight any relevant experience and skills that align with our values and the responsibilities mentioned in the job description. We love seeing how you connect with our mission!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at The Ivy Chelsea Garden

Know the Menu Inside Out

Before your interview, make sure you familiarise yourself with the restaurant's menu. Being able to confidently discuss dishes and make recommendations will show that you're genuinely interested in the role and can provide excellent service.

Showcase Your People Skills

As a Head Waiter/Waitress, you'll be interacting with guests constantly. During the interview, share examples of how you've handled difficult situations or gone above and beyond for customers. This will demonstrate your ability to exceed expectations and deliver top-notch service.

Emphasise Teamwork

Highlight your experience working in a team environment. Discuss how you support your colleagues and contribute to a positive atmosphere. The restaurant values a supportive team, so showing that you can collaborate effectively will set you apart.

Dress to Impress

First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the establishment but also reflects your understanding of the fine-dining environment you'll be working in.