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- Tasks: Be the welcoming face of The Ivy Asia, ensuring guests feel special from the moment they arrive.
- Company: Join The Ivy Asia, a vibrant restaurant brand known for its unique dining experiences and stunning venues.
- Benefits: Enjoy competitive pay, extra holiday, staff discounts, and a guaranteed day off for your birthday!
- Why this job: Elevate your career in a dynamic team that values diversity and celebrates individuality.
- Qualifications: Excellent English skills and a passion for providing exceptional guest service are essential.
- Other info: This role offers a minimum 20-hour contract with opportunities for career development.
The predicted salary is between 24000 - 36000 £ per year.
Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.
We are searching for a charismatic Senior Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & Rewards:
- Competitive Industry pay (Hourly + Tronc)
- A Management Career Development Program, which includes online and practical assessments.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries with a gift voucher to dine in our restaurants.
- You can take your Birthday as a day off - Guaranteed!
- Refer a Friend Bonus
- Access to discounts on 100s of retailers, health, entertainment, travel & more
- Guaranteed 20 hours minimum contract
Key elements of your role as Senior Receptionist include:
- Ensuring all our guests receive a positive, warm and professional first impression of the restaurant.
- Assisting the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development.
- Supervising other receptionists, ensuring that the correct standards and methods of service are maintained.
About you:
- You love to go the extra mile for guests and wow them with your professionalism.
- You have excellent English language skills and feel confident dealing with guest and team member needs.
The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About us:
Our shared CARING values help create an environment where we are happy, engaged and care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Senior Receptionist employer: The Ivy Asia
Contact Detail:
The Ivy Asia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Receptionist
✨Tip Number 1
Familiarise yourself with The Ivy Asia's unique dining experience and atmosphere. Understanding the restaurant's concept and values will help you convey your enthusiasm during any interactions with the team.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to providing a warm and professional first impression.
✨Tip Number 3
Network with current or former employees of The Ivy Collection. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss your leadership experience, especially in supervising teams. Highlighting your ability to support and develop others will align well with the responsibilities of a Senior Receptionist.
We think you need these skills to ace Senior Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Senior Receptionist position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of The Ivy Asia that excite you, such as their commitment to guest experience and the unique dining atmosphere.
Highlight Relevant Experience: In your CV, emphasise any previous experience in hospitality or customer service roles. Showcase your ability to create a positive first impression and your skills in managing a team, as these are crucial for the Senior Receptionist position.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Ivy Asia
✨Showcase Your Charisma
As a Senior Receptionist, your personality is key. Make sure to convey your warmth and enthusiasm during the interview. Practice a friendly greeting and maintain eye contact to create a welcoming atmosphere.
✨Demonstrate Professionalism
Highlight your experience in providing excellent customer service. Be prepared to share specific examples of how you've gone the extra mile for guests in previous roles, showcasing your commitment to professionalism.
✨Understand the Company Culture
Familiarise yourself with The Ivy Asia's values and mission. During the interview, express how your personal values align with their CARING principles, emphasising your dedication to creating an inclusive environment.
✨Prepare for Team Dynamics
Since you'll be supervising other receptionists, be ready to discuss your leadership style. Think of examples where you've supported team members or contributed to a positive work environment, demonstrating your ability to foster teamwork.
