At a Glance
- Tasks: Lead the reception team and create a warm, welcoming atmosphere for guests.
- Company: Join The Ivy Asia, a vibrant restaurant known for its unique dining experience.
- Benefits: Enjoy competitive pay, staff discounts, free meals, and extra holiday allowance.
- Other info: Celebrate your birthday with a day off and enjoy career development opportunities.
- Why this job: Be part of a dynamic team in one of the UK's most-loved restaurant brands.
- Qualifications: 2 years of experience in a similar role and a passion for exceptional service.
The predicted salary is between 30000 - 40000 € per year.
Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.
We are searching for a passionate Reception Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & rewards:
- Competitive Industry pay (based on salary & Tronc)
- Additionally, all managers receive an element of variable tronc
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- Free food and drinks to the same standard that we serve our guests when you are working.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- You can take your Birthday as a day off - Guaranteed!
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as Reception Manager:
- Ensure all our guests receive a positive, warm and professional first impression of the restaurant and be seated at their table.
- Efficiently manage the bookings, to allocate tables equally over all sections of the restaurant and to stagger times of bookings.
- To manage, train and lead the reception team.
- Provide up to date and accurate information on the restaurant with a good knowledge of all food and drink offered, as well as specials.
- Ensure when necessary, all payment methods are dealt with in the correct manner.
About you:
- You have 2 years experience in this position.
- Solution-driven individual able to work under the pressure of peak service.
- You love to wow guests with exceptional service.
- You have excellent English language skills.
- You are friendly and professional with plenty of charisma and flair.
About us: Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Reception Manager in Chelsea employer: The Ivy Asia
At The Ivy Asia, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and teamwork. As a Reception Manager, you'll enjoy competitive pay, generous staff discounts, and opportunities for career development, all while working in a stunning venue that elevates the dining experience. Join us to be part of a supportive team where your contributions are valued and rewarded, making every day a unique adventure in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Manager in Chelsea
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the restaurant industry. A personal recommendation can make all the difference when you're aiming for that Reception Manager role.
✨Tip Number 2
Show off your personality! When you get that interview, let your charisma shine through. Remember, they’re looking for someone who can wow guests with exceptional service, so be yourself and showcase your flair.
✨Tip Number 3
Do your homework! Familiarise yourself with The Ivy Asia’s menu and unique offerings. Being knowledgeable about their food and drink will not only impress your interviewers but also show your genuine interest in the role.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, it shows you’re keen on joining our dynamic team at one of the UK’s most-loved restaurant brands. Don’t miss out!
We think you need these skills to ace Reception Manager in Chelsea
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of flair and charisma into your words. Remember, we’re looking for someone who can wow our guests, so show us how you’d do that right from the start!
Tailor Your Application:Make sure to tailor your application specifically for the Reception Manager role at The Ivy Asia. Highlight your relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the unique atmosphere we create!
Be Clear and Concise:While we love a good story, keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This will help us quickly see why you’re the perfect fit for our team without getting lost in lengthy paragraphs.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our dynamic team at The Ivy Asia. So, hit that apply button and let’s get started on this exciting journey together!
How to prepare for a job interview at The Ivy Asia
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with The Ivy Asia's unique offerings and atmosphere. Research their menu, specials, and the overall dining experience they provide. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Reception Manager, you'll be the first point of contact for guests. During the interview, highlight your experience in providing exceptional service and managing a team. Share specific examples of how you've wowed guests or resolved issues under pressure to demonstrate your charisma and flair.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle peak service times. Think of scenarios where you successfully managed bookings or trained staff. Practising these responses will help you articulate your experience clearly and confidently.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about what excites you about working at The Ivy Asia and how you align with their CARING values. A positive attitude and genuine passion can set you apart from other candidates.
