At a Glance
- Tasks: Create a warm and professional first impression for our guests.
- Company: Join one of the UK’s most-loved fine-dining restaurant brands.
- Benefits: Enjoy 50% staff discount, free meals, and extra holiday allowance.
- Other info: Immediate start with opportunities for career development and training.
- Why this job: Be part of a dynamic team and make every guest feel special.
- Qualifications: Excellent English skills and a passion for exceptional service.
The predicted salary is between 14 - 17 £ per hour.
Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a charismatic Senior Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & Rewards
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- 'Refer a Friend' bonuses.
- Career Development and Training, including Apprenticeships.
- Free food and drinks to the same standard that we serve our guests when you are working.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- You can take your Birthday as a day off - Guaranteed!
- Cycle to Work Scheme.
- Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more.
Key responsibilities of Senior Receptionist
Key elements of your role as Senior Receptionist includes ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained.
About you
You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.
About us
We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Monday - Sunday; shift rotation
Salary: £14 – £17 hourly
Starting time: Immediate start!
Receptionist employer: The Ivy Asia - St Paul's
The Ivy Asia - St. Paul's is an exceptional employer that values its team members, offering a vibrant work culture where individuality and diversity are celebrated. With generous benefits such as a 50% staff discount, extra holiday allowance for length of service, and opportunities for career development, employees are supported in their growth while enjoying a dynamic environment in one of the UK's most beloved restaurant brands.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Ivy Asia - St Paul's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Ivy Asia - St Paul's
Don't be shy about reaching out to The Ivy Asia - St Paul's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Ivy Asia - St Paul's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Ivy Asia - St Paul's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
