The IVF Guide in Central London is seeking an experienced Enquiries & Conversion Manager to lead the enquiries function across the UK. You will manage a team of about 8 people, ensuring every patient enquiry is handled with empathy and efficiency, while driving conversion and supporting digital transformation.
You will lead process improvements, coach staff on communication and sales, and collaborate with technology teams to optimise workflows and the digital patient journey.
#J-18808-Ljbffr
Patient Enquiries & Conversion Lead (CRM & Digital) employer: The IVF Guide
Join a pioneering startup in Coventry that is dedicated to transforming women's health through innovative diagnostic technology. As a Senior Laboratory Scientist, you will enjoy a collaborative and ambitious work culture, with significant opportunities for career growth and the chance to make a real clinical impact from day one. This role offers a unique environment where your expertise will directly shape the future of the laboratory as it scales, ensuring high standards of quality and compliance while working alongside a mission-driven team.
