At a Glance
- Tasks: Provide first-line IT support and maintain smooth operations at UKSA.
- Company: Join UKSA, a leading sailing charity transforming lives through education and training.
- Benefits: Earn £10.85 per hour, gain an industry-recognised qualification, and enjoy hands-on experience.
- Other info: Potential for permanent employment after apprenticeship completion.
- Why this job: Kickstart your ICT career while making a real difference in a supportive environment.
- Qualifications: GCSE grade C/4 or above in English & Maths; eagerness to learn is key.
The predicted salary is between 22400 - 22400 £ per year.
Here at The Isle of Wight College, we’re proud to partner with a wide network of dynamic employers across a diverse mix of industries. A fantastic opportunity has arisen to work as an ICT Apprentice for UKSA. For almost 40 years UKSA has been delivering life‑changing experiences, education and training programmes to thousands of students. Our team of experts, mentors, and educators provide training, welfare, and mentoring of the highest standards, helping young people to reach their true potential.
As a leading sailing charity, UKSA aims to remove both financial and social barriers to enable students from any background to access our programmes by providing funding for those who need it. UKSA are now looking to recruit an ICT apprentice to support their vision by strengthening their internal IT capacity. This apprenticeship offers a great opportunity to start a career in ICT while gaining an industry recognised qualification.
Overview of the role
As an ICT Apprentice you will provide first‑line technical support across UKSA, helping to maintain smooth day‑to‑day operation of systems, hardware, networks, and digital services. This apprenticeship offers hands‑on exposure to a modern IT environment, working alongside the IT Manager, Digital Partner/Systems Analyst, and Managed Service Provider, to support staff, improve user experience, and develop skills across core technical areas. Full training will be provided for you to:
- Respond to staff IT support requests and resolve routine technical issues.
- Troubleshoot software problems, connectivity issues, login/access challenges, and basic hardware faults.
- Assist with general system maintenance and routine updates.
- Prepare and configure equipment for staff, including laptops, mobile devices, and peripherals.
- Support asset inventory management and equipment audits.
- Help with data‑related tasks, such as organising files, assisting with SharePoint or cloud storage housekeeping, or updating documentation.
- Support rollout of new software tools, applications, or processes.
- Assist with ongoing digital improvement activities (system upgrades, user‑training resources, onboarding materials).
- Contribute to internal documentation, user guides, and knowledge‑base updates.
Essential Skills and Qualities
- Clear communication skills and a helpful, customer‑focused approach.
- Willingness to learn and follow instructions.
- Basic troubleshooting capability for simple IT issues.
- Good organisational skills and ability to manage competing small tasks.
- Professional, positive, and supportive attitude.
- Respectful and inclusive behaviour aligned with UKSA’s Equality, Diversity & Inclusion Policy.
- Curiosity and enthusiasm for learning new digital skills.
- Reliability, punctuality, and commitment to completing the apprenticeship programme.
Qualifications Required
- GCSE grade C/4 or above, or equivalent in English & Math is essential for the nature of the role.
- Apprenticeship Information Communications Technician Level 3 Apprenticeship.
- 21 to 24 Month Apprenticeship Programme.
Alongside your practical daily work, you’ll take part in off‑the‑job training hours—dedicated time within your working week to develop your knowledge, skills, and behaviours through any new/online learning.
Working Week
- 30 hours per week.
- Wage £10.85 per hour.
Interview and Start Date
- Interviews will take place on 3rd of June 2026.
- Anticipated start date for the role will be 1st of July 2026.
Additional information
Once qualified and dependent on needs of the business at the time of apprenticeship completion, there may be the potential to grow within the company and become part of the workforce as a permanent employee.
ICT Apprentice - UKSA Cowes employer: The Isle of Wight College
At UKSA, we are dedicated to fostering a supportive and inclusive work environment that empowers our employees to thrive. As an ICT Apprentice, you will benefit from hands-on training in a modern IT setting, alongside experienced mentors who are committed to your professional growth. With a focus on removing barriers to education and career advancement, UKSA offers unique opportunities for personal development while contributing to meaningful projects that change lives.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Apprentice - UKSA Cowes
✨Tip Number 1
Get to know the company! Research UKSA and their mission. When you show up for your interview, drop in some knowledge about their programmes and values. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your tech skills! Brush up on basic troubleshooting and common IT issues. You might get asked to solve a problem on the spot, so being prepared can really set you apart from other candidates.
✨Tip Number 3
Be ready to showcase your communication skills. As an ICT Apprentice, you’ll be helping staff with tech issues, so practice explaining things clearly and simply. A friendly, customer-focused attitude goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join the team at UKSA.
We think you need these skills to ace ICT Apprentice - UKSA Cowes
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for ICT shine through! We want to see your excitement about the role and how eager you are to learn and grow with us at UKSA.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing candidates who take the time to connect their background to what we do!
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it reaches us directly and gives you a chance to showcase your interest in joining our team.
How to prepare for a job interview at The Isle of Wight College
✨Know Your Stuff
Make sure you brush up on basic IT concepts and troubleshooting techniques. Familiarise yourself with common software issues and hardware problems, as you'll likely be asked how you would handle these situations during the interview.
✨Show Your Enthusiasm
UKSA is looking for someone who is eager to learn and grow. Be sure to express your curiosity about the role and the organisation. Share any relevant experiences or projects that demonstrate your passion for ICT and your willingness to take on new challenges.
✨Practice Clear Communication
Since clear communication is key in this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a colleague with an IT issue, so being able to communicate effectively will set you apart.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and helps you understand more about UKSA's culture and the team you'll be working with. Consider asking about their training programmes or how they support apprentices in their development.
