CIS Support Officer

CIS Support Officer

Full-Time 26110 - 26110 € / year (est.) No home office possible
The Isle of Wight College

At a Glance

  • Tasks: Ensure student records and exam data are accurate and compliant.
  • Company: Isle of Wight College, committed to high-quality education.
  • Benefits: 30 days annual leave, pension scheme, free gym access, and Starbucks on-site.
  • Other info: Enjoy a supportive team environment with opportunities for professional development.
  • Why this job: Make a real impact by supporting students and ensuring data accuracy.
  • Qualifications: Level 2 English, Maths, and Business Administration; attention to detail is key.

The predicted salary is between 26110 - 26110 € per year.

Fixed-term contract – 6 months (with potential to extend) 37 hours per week Monday to Friday Salary £26110 per annum

Are you at your best when things are accurate, organised, and compliant? Do you take pride in getting the detail right — every time? Do systems, data, and clear processes give you confidence rather than frustration? Are you someone who quietly keeps things running smoothly behind the scenes? If so, we’d really like to hear from you.

Wellbeing Support

  • Free Breakfast
  • Items in staff rooms
  • Staff awards to recognise staff demonstrating the College values
  • Special celebrations to support staff such as summer buffet and Christmas lunch
  • Onsite salon offering a variety of hair and beauty treatments discounted for staff
  • Onsite Starbucks
  • Free parking
  • Generous staff development support
  • Blue light discounts
  • Cycle to work scheme
  • Family friendly policies to support staff

Why this role matters

Behind every successful learner journey is accurate, reliable data — and this role is central to making that happen. Your work ensures that student records and exam data are right first time, deadlines are met, and the College stays compliant, funded, and trusted. Your contribution supports everything from timely results for students to confident audit outcomes for the organisation. When the data is right, students are supported properly, staff can rely on the information they need, and the College can focus on delivering high-quality education. If you take pride in precision and want your work to genuinely matter, this role offers both purpose and impact.

How you will be helping support students and colleagues

  • Keeping student and exams data accurate, up to date, and compliant
  • Supporting external returns, audits, and exam processes so deadlines are met
  • Maintaining and checking data across systems, spotting and resolving issues
  • Providing reliable information and support to colleagues across the College
  • Handling learner data securely and professionally in line with policies
  • Offering flexible support during key peak periods such as enrolment and exams

Who we are looking for

We’re looking for someone who takes pride in doing things properly and understands that accuracy really matters. This role would suit you if you:

  • Enjoy working with data, systems, and structured processes, and like things to be right first time
  • Have a methodical, organised approach, especially when handling detailed or high-volume information
  • Stay calm and focused when working to tight deadlines and during peak periods
  • Communicate clearly and professionally, particularly when sharing information or responding to queries
  • Understand the importance of confidentiality, compliance, and data protection
  • Are dependable, team-focused, and happy to support colleagues to keep everything running smoothly
  • Have Level 2 English and Maths alongside a Level 2 Business Administration qualification

Experience in student records, exams, data administration, or a compliance-driven environment is helpful, but we’re equally interested in your attention to detail, reliability, and commitment to high standards.

What we can offer

Employees at the Isle of Wight College enjoy a comprehensive benefits package that enhances their work-life balance and wellbeing. Staff are entitled to 30 days of annual leave in addition to bank holidays, and benefit from a Christmas Shutdown Holiday Allowance. The college offers an excellent pension scheme under the Local Government Scheme, providing long-term financial security. For those keen on environmental sustainability and fitness, there’s a Cycle to Work Scheme. Employees also enjoy Wightlink discounts for travel, discounted treatments in the Hair and Beauty departments, and free access to the on-site gym. Convenience is provided with free onsite parking, and the campus boasts an on-site Starbucks.

CIS Support Officer employer: The Isle of Wight College

The Isle of Wight College is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive work culture where accuracy and attention to detail are valued. With generous benefits such as 30 days of annual leave, a robust pension scheme, and various staff discounts, employees can enjoy a balanced work-life experience while contributing to the vital mission of delivering high-quality education. The college's commitment to sustainability and community engagement further enhances its appeal as a meaningful place to work.

The Isle of Wight College

Contact Detail:

The Isle of Wight College Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land CIS Support Officer

Tip Number 1

Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.

Tip Number 2

Prepare for the interview by practising common questions related to data accuracy and compliance. We all know that confidence is key, so rehearse your answers until they feel natural.

Tip Number 3

Showcase your attention to detail during the interview. Bring examples of how you've maintained accuracy in past roles. This will demonstrate that you take pride in getting things right — just like we do at StudySmarter!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team.

We think you need these skills to ace CIS Support Officer

Data Accuracy
Organisational Skills
Compliance Knowledge
Attention to Detail
Methodical Approach
Time Management
Communication Skills

Some tips for your application 🫡

Show Your Attention to Detail:When you're writing your application, make sure to highlight your attention to detail. We love candidates who take pride in getting things right the first time, so share examples of how you've done this in previous roles.

Be Organised and Methodical:We’re looking for someone who thrives on organisation. In your application, mention any systems or processes you’ve implemented or improved. This will show us that you have a structured approach to your work.

Communicate Clearly:Your written application is your first chance to communicate with us, so make it count! Use clear and professional language, and ensure your application is free from errors. This reflects your ability to handle information accurately.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.

How to prepare for a job interview at The Isle of Wight College

Know Your Data

Familiarise yourself with the types of data and systems relevant to the CIS Support Officer role. Be prepared to discuss how you’ve handled data in the past, ensuring accuracy and compliance. This shows you understand the importance of precision in this position.

Demonstrate Organisational Skills

Prepare examples that highlight your methodical approach to managing detailed information. Think about times when you successfully met tight deadlines or resolved issues under pressure. This will showcase your ability to stay calm and focused during peak periods.

Communicate Clearly

Practice articulating your thoughts clearly and professionally. You might be asked to explain complex processes or share information with colleagues, so being able to communicate effectively is key. Consider role-playing with a friend to refine your responses.

Show Your Commitment to Compliance

Be ready to discuss your understanding of confidentiality and data protection. Share any experiences where you ensured compliance in previous roles. This will demonstrate your reliability and commitment to maintaining high standards, which is crucial for this job.