Apprentice Customer Service & Sales Executive - Red Squirrel Property Shop
Apprentice Customer Service & Sales Executive - Red Squirrel Property Shop

Apprentice Customer Service & Sales Executive - Red Squirrel Property Shop

Newport Apprenticeship No home office possible
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At a Glance

  • Tasks: Engage with clients, make sales calls, and support customers in their property journey.
  • Company: Join the award-winning Red Squirrel Property Shop family.
  • Benefits: Gain valuable experience, earn while you learn, and enjoy career progression.
  • Why this job: Be part of a fun team that values personality and hard work.
  • Qualifications: Natural communicator with a positive attitude and ambition.
  • Other info: Flexible working hours with potential for a permanent role after the apprenticeship.

Overview

Here at The Isle of Wight College we work with a number of employers, in a vast array of industries. A fantastic opportunity has arisen to work as a Customer Service Apprentice at Red Squirrel Property Shop Ltd. Trainee Sales Executive – Join Our Award-Winning Team! We’re looking for the next big personality to join the Red Squirrel family. This isn’t your average sales role. If you love talking to people, have natural energy, and thrive in a busy environment, keep reading. We’re a multi-award-winning local business, proud of our reputation for doing things the right way. Following another record-breaking year, we’re now on the lookout for a confident, motivated Trainee Sales Executive to help take us even further.

What You’ll Actually Be Doing

This role is office and phone based, not viewings. You’ll spend your day speaking with buyers, sellers and clients, matching people to homes and supporting them through their journey.

  • Making outbound sales calls — you’ll be proactive, not waiting for leads and targeted.
  • Sales progression — looking after clients from agreed sale to completion.
  • Social media outreach — connecting with new customers and spreading the Red Squirrel brand.

If you’re confident, motivated, and like a challenge, you’ll fit right in.

Who We’re Looking For

  • A natural communicator who enjoys building relationships.
  • Comfortable on the phone (you’ll be making a lot of calls).
  • Positive, driven, and genuinely cares about doing right by customers.
  • Ambitious…wants to grow with a business that’s going places.

Why Red Squirrel?

We’re a fun, family-led company that rewards effort, personality and results, not just experience. You’ll be joining a team that celebrates wins, supports each other, and isn’t afraid to work hard. We’re open to all experience levels; this is a trainee apprentice role with genuine career progression. If you’ve got energy, drive and personality, we’ll teach you the rest. Apply now and come build your future with Red Squirrel.

Apprenticeship Standard

  • Customer Service Specialist Level 3 Apprenticeship.
  • Functional Skills in Maths and English is required and if not previously achieved GCSE grade 4/C or above. Assessed on a case-by-case basis.
  • There is a requirement to complete off the job training hours, which equates to approximately 6 hours per week. This includes time spent either learning something new, other courses or any support work that is not in your usual role.
  • Attendance at The Isle of Wight College as required for classroom learning.

Working Week

  • Up to 40 hours per week
  • Saturday work required
  • 9am to 6pm (5 days per week)

Wage

  • Dependent on skills.

Additional information

The current National Minimum Wage (NMW) rate for apprentices is £7.55 per hour. This applies to 16-18-year-old apprentices and those aged over 19 in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training.

There may be the potential for a permanent position upon completion of the apprenticeship, depending on business needs.

Please apply with a cover letter and CV telling us why you feel you would be the ideal person to take on this opportunity.

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Apprentice Customer Service & Sales Executive - Red Squirrel Property Shop employer: The Isle of Wight College

At Red Squirrel Property Shop, we pride ourselves on being a fun, family-led company that values effort, personality, and results. Located on the beautiful Isle of Wight, we offer a supportive work culture where every team member is celebrated for their contributions, and ambitious individuals can thrive with genuine career progression opportunities. Join us to not only build your skills as a Customer Service Apprentice but also to become part of a dynamic team that is committed to making a positive impact in our community.
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Contact Detail:

The Isle of Wight College Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Apprentice Customer Service & Sales Executive - Red Squirrel Property Shop

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Red Squirrel Property Shop. Understand their values, recent achievements, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.

✨Tip Number 2

Practice your phone skills! Since this role involves a lot of phone work, grab a friend or family member and do some mock calls. Focus on being friendly, confident, and clear. The more comfortable you are on the phone, the better you'll perform during the real deal!

✨Tip Number 3

Show off your personality! Red Squirrel is looking for someone with energy and drive, so don’t be afraid to let your true self shine during interviews. Share your experiences, your passion for customer service, and how you can contribute to their success.

✨Tip Number 4

Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly, you’ll have a better chance of standing out and showing us why you’re the perfect fit for the team. Don’t miss out on this opportunity!

We think you need these skills to ace Apprentice Customer Service & Sales Executive - Red Squirrel Property Shop

Customer Service Skills
Sales Skills
Communication Skills
Relationship Building
Proactivity
Motivation
Positive Attitude
Ambition
Social Media Outreach
Phone Communication
Teamwork
Adaptability
Time Management

Some tips for your application 🫡

Be Yourself: When writing your cover letter and CV, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm and energy. Remember, we’re looking for someone who fits into our fun, family-led culture.

Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Highlight any experience or skills that relate to customer service and sales. Show us how you can connect with people and why you’d be a great fit for the Red Squirrel team!

Show Your Motivation: In your application, express your drive and ambition. We love candidates who are eager to learn and grow with us. Share any examples of how you’ve gone above and beyond in previous roles or situations to demonstrate your commitment.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive, which is exactly the kind of attitude we’re looking for!

How to prepare for a job interview at The Isle of Wight College

✨Show Your Personality

This role is all about being a confident communicator, so let your personality shine through! Be enthusiastic and engaging during the interview. Share stories that highlight your ability to connect with people, as this will show you’re a great fit for the Red Squirrel family.

✨Know the Company

Do a bit of homework on Red Squirrel Property Shop. Understand their values, what makes them unique, and their approach to customer service. This will not only impress the interviewers but also help you tailor your answers to align with their ethos.

✨Prepare for Role-Specific Questions

Expect questions about sales and customer service scenarios. Think of examples from your past experiences where you’ve successfully handled customer interactions or sales challenges. Practising these responses will help you feel more confident and articulate during the interview.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.

Apprentice Customer Service & Sales Executive - Red Squirrel Property Shop
The Isle of Wight College
Location: Newport
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