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- Tasks: Engage with members, manage CRM records, and support events to grow our community.
- Company: Join the Investor Relations Society, a vibrant professional body in the heart of London.
- Benefits: Hybrid work model, professional development, and a chance to make a real impact.
- Why this job: Be a key player in nurturing relationships and enhancing member experiences.
- Qualifications: Strong communication skills, team spirit, and attention to detail are essential.
- Other info: Gain insights into investor relations and financial markets while working in a collaborative team.
The predicted salary is between 36000 - 60000 £ per year.
The Investor Relations Society, the UK’s professional body for investor relations, is seeking an energetic, proactive Membership Executive to join our busy executive team. This is an exciting opportunity for someone who enjoys working with people, thrives in a varied role, and wants to play an important part in growing and nurturing a vibrant professional community. Working in a small, highly collaborative team, you’ll be central to engaging with members and partners, maintaining strong relationships, and supporting the delivery of our programme of events and activities.
We’re based at Birchin Court in the heart of the City of London. We operate a hybrid work structure, with two to three days a week in the office and increased presence around key events.
About the RoleAs Membership Executive, you will be a key point of contact for our members and prospective members. You will ensure we maintain excellent service and high-quality data, driving member recruitment, engagement and retention. Your responsibilities will include:
- Acting as the first point of contact for all membership enquiries
- Managing and maintaining accurate CRM records for members and prospects, including membership renewals
- Coordinating marketing and outreach campaigns targeting potential members
- Identifying and following up on new membership opportunities
- Supporting and attending Society events to interact with current and future members
- Using digital communication tools and social media to promote membership and wider Society initiatives
- Overseeing the activities of the Society’s Membership Committee
This is a hands-on role where you will see the impact of your work every day, and you’ll gain insight into investor relations and the wider financial markets as part of your professional development.
About YouYou’ll bring a positive attitude, excellent communication skills, and a strong sense of ownership. The ideal candidate may already have experience in a membership or subscription environment. An understanding of investor relations and financial markets will be an advantage. We’re looking for someone who has:
- A team ethos and commitment to delivering an exceptional member experience
- Excellent communication and multitasking skills
- Strong administrative experience, ideally including CRM systems and Microsoft Office
- High attention to detail and strong organisational skills
- A professional, customer-facing approach
- A collaborative mindset with the willingness to support colleagues across the team
- Enthusiasm for learning about investor relations and financial markets
Please send a CV and short supporting statement (max 500 words), including your salary expectations and notice period if applicable.
Membership Executive in London employer: The Investor Relations Society
Contact Detail:
The Investor Relations Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Executive in London
✨Tip Number 1
Get to know the company inside out! Research The Investor Relations Society, their values, and their recent events. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend industry events or webinars where you can meet current members or employees. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Membership Executive role. Highlight your communication skills and any relevant experience in membership or customer service.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Membership Executive in London
Some tips for your application 🫡
Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight your relevant experience in membership or customer service roles, and don’t forget to showcase your communication skills and attention to detail.
Nail the Supporting Statement: This is your chance to shine! Use the 500 words wisely to explain why you’re the perfect fit for the Membership Executive role. Share your enthusiasm for investor relations and how you can contribute to our vibrant community.
Show Off Your Team Spirit: We love a collaborative mindset! In your application, mention any experiences where you’ve worked well in a team or supported colleagues. It’s all about showing us you’re ready to jump in and help out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at The Investor Relations Society
✨Know Your Stuff
Before the interview, make sure you understand the role of a Membership Executive and the key responsibilities involved. Familiarise yourself with the Investor Relations Society and its mission. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Communication Skills
As this role requires excellent communication skills, be prepared to demonstrate how you've effectively engaged with members or clients in the past. Think of specific examples where you’ve successfully resolved issues or built relationships, as these will highlight your suitability for the role.
✨Be Ready to Discuss CRM Experience
Since managing CRM records is a key part of the job, brush up on your experience with CRM systems. Be ready to discuss how you've used these tools to maintain data accuracy and support member engagement. If you have any specific achievements related to CRM, don’t hesitate to share them!
✨Emphasise Your Team Spirit
The role involves working closely with a small team, so it’s important to convey your collaborative mindset. Share examples of how you’ve supported colleagues in previous roles and how you can contribute to a positive team environment at the Investor Relations Society.
