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- Tasks: Support operations, manage memberships, and assist with marketing and events in a dynamic team.
- Company: Join the Investor Forum, a leading not-for-profit in investor stewardship.
- Benefits: Competitive salary, bonus, 30.5 days holiday, and hybrid working model.
- Why this job: Make a real impact in a collaborative environment while developing your professional skills.
- Qualifications: Strong communication skills, IT proficiency, and experience in CRM management.
- Other info: Exciting opportunity for growth in a supportive and innovative organisation.
The predicted salary is between 40000 - 50000 £ per year.
Central London (hybrid: 3 days in office; Tues to Thurs, 1 day home working Mon)
Part-time (4 days per week)
Salary: £40-50k + bonus
Who we are
Established in 2014, the Investor Forum is a not-for-profit, membership organisation at the forefront of investor stewardship practice in the UK. We work with 50+ member firms across projects, events and engagements, and collaborate with a broad range of stakeholders in the financial services industry.
Role purpose
This role sits at the core of our operations and is integral to the smooth, efficient running of the organisation. As part of a close-knit team of seven, you'll contribute across multiple business areas—spanning membership administration, CRM and data management, marketing and communications support, and general office administration. It's a hands-on position that offers wide exposure, responsibility, and the opportunity to improve processes and enable the team's success.
Operations & Office Administration
- Provide practical, technical and administrative support across the team to ensure day-to-day operational excellence.
- Liaise with suppliers and third parties; oversee the physical office environment in collaboration with the COO.
- Maintain orderly documentation and shared workspaces (Microsoft 365 and SharePoint) with strong version control and consistency.
Membership Administration
- Lead the end-to-end membership onboarding and renewals process, ensuring timely, accurate documentation and communication.
- Maintain member records and touchpoints in the CRM; prepare summaries and reports for internal stakeholders.
Data, CRM & Reporting
- Maintain the organisation's CRM (Salesforce): manage contacts, ensure data hygiene and quality, run and refine reports, oversee weekly data backup, and stay current with release updates.
- Support dashboards and reporting to provide insights for decision-making (e.g., membership activity, event engagement).
Marketing & Communications Support
- Assist with the preparation of presentations, publications and templates—ensuring brand and format consistency.
- Set up email campaigns and business social media posts (e.g., Mailchimp, LinkedIn).
- Upload and edit content on the website (WordPress), coordinating ad-hoc support with our third-party agency.
Events & Meetings
- Support the organisation and delivery of in-person and online events, including attendee management and liaison with venues on catering and technical requirements.
- Coordinate logistics for internal and external meetings to ensure smooth delivery.
Skills and Experience
Essential
- Thrives in a professional environment; proactive with a strong 'can-do' approach.
- Excellent verbal and written communication skills with impeccable attention to detail.
- Proven ability to prioritise a varied workload and work both independently and collaboratively.
- Experience supporting senior stakeholders in a corporate or professional setting.
- Strong IT skills across the Microsoft 365 suite (Word, Excel, PowerPoint, Teams) and good understanding of SharePoint.
- Experience in database management and CRM platforms (e.g., Salesforce), plus familiarity with email and event tools (e.g., Mailchimp, Eventbrite, Zoom, Vimeo).
- Ability to learn new technologies and platforms quickly and effectively.
- Strong relationship-building skills with contacts at all levels.
Desirable
- Experience with WordPress.
- Confidence using social media, particularly LinkedIn, for business communications.
- Familiarity with accounting software (Xero).
- 5 plus years' experience in a professional working environment.
- Interest in capital markets and investor stewardship.
Package
£40,000 to 50,000 pa year based on experience, comprising of base salary and 15% cash allowance in lieu of benefits. Plus, a discretionary bonus.
30.5 days annual holiday comprising 24 annual allowance, plus 6.5 days pro-rated bank holiday days.
How to Apply
Please write a covering letter explaining your interest in the role and attach your CV in the application form below. You should describe the skills and experience that you would bring to the Investor Forum.
Business Administrator in London employer: The Investor Forum CIC
Contact Detail:
The Investor Forum CIC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want to see you shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Show off your skills! Bring examples of your work or projects to the interview. This gives us a clear picture of what you can do and how you can contribute.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and shows your enthusiasm for the role.
We think you need these skills to ace Business Administrator in London
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to express your genuine interest in the Business Administrator role and highlight how your skills align with what we’re looking for. Keep it concise but impactful!
Tailor Your CV: Don’t just send a generic CV! Tailor it to reflect the specific skills and experiences that match the job description. We want to see how you can contribute to our team, so make those relevant experiences pop!
Show Off Your Attention to Detail: We love candidates who pay attention to detail. Make sure your application is free from typos and errors. A polished application shows us you care about quality and professionalism—key traits for this role!
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re following the right process. Plus, it gives you a chance to explore more about us while you’re at it!
How to prepare for a job interview at The Investor Forum CIC
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Business Administrator. Familiarise yourself with the key responsibilities mentioned in the job description, like CRM management and event coordination. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Prepare specific examples from your past experiences that highlight your skills in communication, organisation, and IT proficiency. Think about times when you successfully managed multiple tasks or improved processes. This will demonstrate your ability to thrive in a professional environment and support senior stakeholders effectively.
✨Ask Smart Questions
Interviews are a two-way street, so come prepared with insightful questions about the company culture, team dynamics, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The Investor Forum values strong relationship-building skills, so being authentic can help you connect with the interviewers. A positive attitude and a 'can-do' approach will go a long way!
