At a Glance
- Tasks: Deliver exceptional service in our vibrant Food & Beverage environment.
- Company: Join a prestigious hotel collection known for outstanding guest experiences.
- Benefits: Enjoy competitive pay, discounts worldwide, and enhanced pension contributions.
- Other info: Part-time hours available; must have the right to work in the UK.
- Why this job: Be part of a dynamic team that values your growth and offers learning opportunities.
- Qualifications: 1 year experience in food and beverage service; strong communication skills required.
The predicted salary is between 18000 - 24000 € per year.
Truly memorable Food & Beverage experiences don’t just come from delicious dishes, fine dining and exquisite ambiance. Which is why we’re searching for a new Food & Beverage Assistant at voco Belfast, confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service from welcome drinks to starter, dessert and beyond.
This is a part time 20 hour contract with flexibility of hours during holiday cover.
A little taste of your day‑to‑day
Every day is different, but you’ll mostly be:
- Providing efficient, prompt and exceptional Guest and Corporate experiences within Food & Beverage from our full service POMO restaurant to Meeting & Events.
- Be proactive in dealing with compliments and complaints and reporting them to the manager/supervisor as required.
- Ensuring Food & Beverage standards deliver against our commitment to responsible business practices.
- Helping set exceptional cleanliness standards across all work areas.
- Receiving and processing guest payments.
What We Need From You
- Minimum of 1 year experience in a food and beverage service role, preferably within a hotel setting
- Communication and customer service skills
- Strive for excellence in an eager and motivated manner
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
What You Can Expect From Us
We are proud to offer you industry leading Benefits!
- Competitive salary and benefits package- your salary will increase after one years service to reward your commitment & dedication to us.
- Discounts across IHG Hotels & Resorts- WORLDWIDE, including 50% off Food & Beverage experiences when you stay.
- Enhanced Pension - We match up to 5%.
- Life Assurance
- Company Maternity & Paterntity
- Earn IHG Points for Tripadvisor Incentives
- Colleague of the Month/ Annual Value Awards
- Be part of a prestigious hotel collection renowned for exceptional service.
- Access to employee discounts for you, your family and friends.
- Learning and development opportunities- including NVQs
We encourage applications from enthusiastic individuals who are eager to learn and contribute to our team's success.
You must have a right to work in the UK to be considered for this vacancy
Food & Beverage Assistant in Belfast employer: The iNUA Hotel Collection
Join our prestigious hotel collection as a Food & Beverage Assistant, where we pride ourselves on delivering exceptional service and unforgettable experiences. With industry-leading benefits, including competitive salaries, discounts across IHG Hotels & Resorts, and extensive learning and development opportunities, we foster a supportive work culture that values your growth and dedication. Be part of a team that not only strives for excellence but also rewards your commitment with enhanced pension plans and recognition programs.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant in Belfast
✨Tip Number 1
Familiarise yourself with the menu and beverage offerings at POMO restaurant. Being knowledgeable about the dishes and drinks will allow you to make inspired recommendations, which is key to delivering exceptional guest experiences.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a service context. This will help you become more comfortable in handling both compliments and complaints, ensuring you can respond proactively during your interactions with guests.
✨Tip Number 3
Demonstrate your ability to work under pressure by simulating busy service scenarios. This could involve role-playing with peers or volunteering in high-paced environments, which will prepare you for the demands of the Food & Beverage Assistant role.
✨Tip Number 4
Showcase your reliability and timekeeping skills by being punctual and organised in your daily activities. Consider keeping a log of your commitments to highlight your dedication to excellence, which aligns perfectly with what we value at StudySmarter.
We think you need these skills to ace Food & Beverage Assistant in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in food and beverage service, especially within a hotel setting. Emphasise your communication skills and any customer service achievements.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for delivering exceptional guest experiences. Mention specific examples of how you've handled complaints or compliments in the past.
Highlight Relevant Skills:In your application, clearly outline your ability to work under pressure and your timekeeping reliability. These are key traits that the company is looking for.
Show Enthusiasm:Express your eagerness to learn and contribute to the team's success. Companies appreciate candidates who demonstrate a proactive attitude and a willingness to grow within the role.
How to prepare for a job interview at The iNUA Hotel Collection
✨Showcase Your Customer Service Skills
As a Food & Beverage Assistant, your ability to connect with guests is crucial. Prepare examples of how you've provided exceptional service in the past, especially in high-pressure situations. This will demonstrate your capability to create memorable experiences.
✨Be Ready to Discuss Complaints
Since dealing with compliments and complaints is part of the role, think of specific instances where you successfully resolved an issue. Highlight your proactive approach and how you communicated with both guests and management.
✨Emphasise Your Experience
With a minimum of one year’s experience required, be sure to discuss your previous roles in food and beverage service. Focus on what you learned and how it has prepared you for this position, particularly in a hotel setting.
✨Demonstrate Your Passion for the Industry
Show enthusiasm for the food and beverage industry during your interview. Talk about why you enjoy working in this field and how you strive for excellence. This passion can set you apart from other candidates.
