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- Tasks: Ensure every room is perfect for guests and assist with their needs.
- Company: Join voco Belfast, part of the renowned IHG Hotels & Resorts.
- Benefits: Enjoy discounts, enhanced pension, life assurance, and learning opportunities.
- Other info: Great career growth in a fast-paced, supportive environment.
- Why this job: Be part of a prestigious hotel collection and make guests' experiences memorable.
- Qualifications: Must be fit, flexible, and have basic literacy and maths skills.
The predicted salary is between 20000 - 25000 £ per year.
We take our housekeeping standards seriously. So, we’re searching for a Room Attendant to join us at voco Belfast an IHG Hotel with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience. Not only will you be joining a Global brand, but we also have a local focus by being part of The INUA collection.
A little taste of your day‑to‑day:
- Making sure every single room is at its absolute best for our guests
- Helping our guests in any way you can – whether they’ve forgotten their toothbrush or just need to find the elevator
- Keeping your supervisor in the loop by advising them of any progress or problems
- Monitoring and controlling supplies to minimise waste
- Doing your best to reunite guests with any lost or misplaced items
- Regularly assisting with deep‑clean projects
- May include late room‑attendant duties
- Public area cleaning
What We Need From You:
- It’s a physical role and you’ll be on your feet most of the day, so fitness is important
- Occasional lifting of items up to 50 pounds (23 kilograms) and/or push/pulling heavy objects
- You may need to bend and kneel to complete some activities
- Literacy skills – reading, writing and basic maths skills
- Flexible attitude to shifts – you may be required to work nights, weekends and/or holidays
About the role: Opportunity for Full or Part time.
Benefits:
- Discounts across IHG Hotels & Resorts worldwide, including 50% off Food & Beverage experiences when you stay.
- Enhanced Pension – we match up to 5%.
- Life Assurance
- Company Maternity & Paternity
- Earn IHG Points for Tripadvisor Incentives
- Colleague of the Month/ Annual Value Awards
- Be part of a prestigious hotel collection renowned for exceptional service.
- Access to employee discounts for you, your family and friends.
- Learning and development opportunities – including NVQs
We are looking for a motivated and enthusiastic individual to join our team! If you are passionate about hospitality and thrive in a fast‑paced environment, please apply today and join our INUA Collection family!
The iNUA Collection is an equal opportunities employer. You must be eligible to work in the UK to be considered for this position.
Accommodation Assistant (Full time) in Belfast employer: The iNUA Hotel Collection
Contact Detail:
The iNUA Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Assistant (Full time) in Belfast
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on voco Belfast and the INUA collection. Understanding their values and what makes them unique will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As an Accommodation Assistant, you'll be interacting with guests regularly. Think about some scenarios where you can showcase your problem-solving abilities and how you can make a guest's stay more enjoyable. Role-play with a friend if you need to!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the high standards of the hotel.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Accommodation Assistant (Full time) in Belfast
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing an exceptional experience for our guests.
Highlight Relevant Skills: Make sure to mention any skills that relate to the role, like attention to detail or physical fitness. We’re looking for someone who can handle the demands of the job, so don’t be shy about showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Accommodation Assistant role. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at The iNUA Hotel Collection
✨Know Your Role
Familiarise yourself with the responsibilities of an Accommodation Assistant. Understand the importance of housekeeping standards and how your attention to detail can enhance the guest experience. Be ready to discuss how you can contribute to maintaining those high standards.
✨Show Your Passion for Hospitality
During the interview, express your enthusiasm for working in hospitality. Share any previous experiences where you went above and beyond for guests, as this will demonstrate your commitment to providing exceptional service.
✨Be Prepared for Physical Questions
Since this role involves physical tasks, be ready to discuss your fitness and ability to handle the demands of the job. You might be asked about your experience with lifting or moving heavy items, so think of examples that showcase your capability.
✨Ask Insightful Questions
Prepare a few questions to ask the interviewer about the team dynamics, training opportunities, or the hotel's approach to guest satisfaction. This shows your genuine interest in the role and helps you assess if it's the right fit for you.