Field Officer – Data Entry in Birmingham

Islamic Relief Jordan country office is seeking to hire a Field Officer – Data Entry to work in Azraq Camp Village 5 under the overall guidance of the Senior Medical Doctor. This position will coordinate and implement the health project component in Azraq Camp, primarily overseeing crowd control, security, and data entry.

Islamic Relief Jordan (IRJ) is a country branch of Islamic Relief Worldwide, an internationally recognized charity with nearly 40 years of experience in humanitarian and developmental aid. IRJ, which began operations in 1997, works on a range of projects including orphan sponsorship, emergency response to the Syrian crisis, and health services across Jordan.

Safeguarding and Transportation

IRJ is committed to preventing any form of workplace misconduct and safeguarding the welfare of all staff and beneficiaries. The team will be offered transportation from Amman and Zarqa.

Major Responsibilities

• Perform high‑quality mobilization activities, crowd control, and enter patients into the clinic system.
• Enter patient data into the clinic operating system and maintain paper medical records.
• Ensure well‑organized and safe filing for project files and data.
• Maintain beneficiary files, registration, and workflow, ensuring all assessments are entered accurately.
• Conduct home visits for beneficiaries upon request and follow up as needed.
• Analyze figures, statistics, and report as per the project manager’s request.
• Carry out administrative, logistical, and financial duties related to all aspects of project implementation.
• Maintain an effective communication system and ensure information flow between project and relevant parties.
• Support effective monitoring of the project, including financial tracking.
• Submit weekly and monthly reports as requested.
• Track all activities to ensure alignment with plans and deadlines.
• Fulfil any other tasks appointed by the senior medical doctor.

Technical Skills and Experience

• Minimum 1 year of professional experience in NGOs, iNGOs, or CBOs, CSOs.
• Preferred experience in field setting with NGOs working in health programme management.
• Preferred experience working in Syrian refugee camps such as Azraq or Zaatari.
• Ability to work effectively as part of a multi‑disciplinary, multi‑cultural team and with a wide range of government and community counterparts.
• Proficiency in computer skills, especially MS Word and Excel.
• Good understanding of humanitarian issues and experience working directly with local NGOs or communities.
• Report writing, problem‑solving, and leadership skills.
• Knowledge of international humanitarian principles and standards including CHS, SPHERE, ICRC Code of Conduct, etc.
• Understanding of current humanitarian policy issues and the broader international humanitarian context.
• Understanding of gender sensitivity, protection, inclusion, and the social‑cultural context relevant to Jordan/camp settings.
• Familiarity with recognized humanitarian standards and codes of conduct, and commitment to uphold them.
• Capacity to identify protection risks and manage them appropriately.

Personal Knowledge, Skills & Abilities

• Effective communication skills, both oral and written, enabling interaction with employees at all levels and external contacts.
• Ability to remain calm when handling conflicting priorities and working under pressure.
• High‑level communication skills.
• Competence in clinical procedures and patient care.
• Strong attention to detail and accuracy in documentation.
• Capability to manage multiple patients while working under pressure.
• Teamwork and collaboration with the medical team.
• Empathy and a patient‑centered approach.
• Consistent energy and a positive, constructive attitude towards work.
• Willingness to perform any duties required by the senior medical doctor.

Education

Bachelor’s degree in any field, preferably with a medical background (Pharmacy, nursing, business administration, sociology, etc.).