Records & Subscriptions Executive in City of London

Contract: Permanent

Hours: Full-Time 35 hours per week

Salary: £31,539 starting salary p/a, plus excellent benefits package

Location: London, Farringdon, Hybrid working available

Do you love working with data, solving problems, and helping people? Then this is the role for you!

Alongside the interests and challenges of the role, we know that candidates also want to be enthused about the mission and values of the organisation they might be joining. IStructE is a charity and the professional body for structural engineers. We have a global membership who have designed many of the world's iconic structures, as well as many of the buildings and bridges we take almost for granted in our daily lives.

Creating safer structures for the benefit of the public is at the heart of our remit, and this includes environmental sustainability with structural engineers and the Institution at the heart of the impact construction has on natural resources and climate change. We are passionate about inclusion and work hard to help those with talent, irrespective of background, to find and develop a route into the profession. Many of our members work to support the world's most vulnerable communities, especially those living in places prone to natural hazards such as earthquakes and extreme flooding.

If working as part of a staff team of about 80 people and alongside many of our members to address these issues appeals to you, then we would love to hear from you.

The Role

We here at the Institution of Structural Engineers are searching for a Records and Subscriptions Executive to play a key part in maintaining the accuracy, quality and reliability of the data that underpins our global professional community. In this varied and rewarding role, you'll support members directly, maintaining the accuracy of our CRM data and processing subscription payments, ensuring a high level of membership services. If you're organised, detail-driven, have strong customer service skills and are passionate about delivering excellent service, we'd love to hear from you.

To be shortlisted for this post, you must have:

• Strong customer service and support experience, supporting a wide range of stakeholders
• A solid understanding of CRM systems and strong experience using a CRM
• Experience with payment processing and reductions
• Experience in a similar membership body would be advantageous.

What we can offer you:

• 25 days paid annual leave (rising with service) plus bank holidays and flexi leave
• A pension scheme with up to 9% employer contributions
• Life Insurance
• Private Medical Insurance
• Permanent Health Insurance
• Health Cash Plan
• Employee Assistance Programme
• Season Ticket Loan
• Cycle to Work Scheme
• Continuous Professional Development
• Salary Progression

Working Conditions:

We are based on the edge of the city, our office is bright, modern and open plan. We are an inclusive and friendly workforce.

Additional information:

If you require any reasonable adjustments to enable you to complete your application or would like us to apply reasonable adjustments when reviewing your application, please contact us as soon as possible to discuss your needs.

Please note, we reserve the right to close or extend this position depending on application numbers. Therefore, we urge candidates to apply as soon as possible. Applications are sifted on receipt, and shortlisted candidates are contacted to invite to an interview.

Applicants who do not have the right to work in the UK and/or require visa sponsorship in order to continue working in the UK cannot be considered.

The Institution strives to have a diverse and inclusive workforce, where we can all be ourselves. We are an equal opportunities employer and value diversity and the perspectives people from different backgrounds bring. Applicants will not be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion and belief or sexual orientation.

If you feel you have the skills, experience, and expertise we're looking for and if this post sounds like the challenge you are seeking, please apply via the button shown.