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- Tasks: Lead the management of professional conduct complaints and support team development.
- Company: Join a charity dedicated to safeguarding public safety and integrity in engineering.
- Benefits: Enjoy 25 days leave, health insurance, and a generous pension scheme.
- Why this job: Make a real impact on public safety and work with passionate professionals.
- Qualifications: Experience in managing conduct processes and strong organisational skills required.
- Other info: Hybrid working model in a friendly, inclusive environment with career growth opportunities.
The predicted salary is between 41543 - 46600 £ per year.
Contract: Permanent
Hours: Full-Time, 35 hours per week
Salary: £41,543 starting salary p/a plus excellent benefits package
Location: London, Farringdon, Hybrid working available
Are you committed to safeguarding an Institution's integrity and public safety through upholding professional conduct standards? If so, this is the role for you!
The Professional Conduct Manager will lead the effective management of the complaints process and enquiries relating to professional conduct, ensuring all matters are handled in accordance with the Institution's Code of Conduct, Disciplinary Rules and Regulations. They will line manage the Professional Conduct Coordinator, advising them on responses to all professional conduct enquiries, alongside supporting their professional development within the team.
The role is responsible for reviewing all complaint submissions, assessing whether complaints fall within the jurisdiction of the Professional Conduct Committee (PCC) and whether they meet the requirements set out in the Institution's Complaints Procedure. The post holder will draft and communicate decisions arising from the PCC. The Professional Conduct Manager acts as Secretary to the Professional Conduct Committee which involves the preparation of case papers alongside agendas, taking minutes, and ensuring all action points are completed.
To be shortlisted for this post, you must have:
- Experience managing professional conduct or disciplinary processes
- Strong organisational and case management skills
- Ability to provide clear guidance and communicate sensitively with diverse stakeholders
Experience working with regulatory or governance frameworks within an institutional body would be advantageous.
What we can offer you:
- 25 days paid annual leave (rising with service) plus bank holidays and flexi leave
- A pension scheme with up to 9% employer contributions
- Life Insurance
- Private Medical Insurance
- Permanent Health Insurance
- Health Cash Plan
- Employee Assistance Programme
- Season Ticket Loan
- Cycle to Work Scheme
- Continuous Professional Development
- Salary Progression
Working Conditions:
We are based on the edge of the city, our office is bright, modern and open plan. We are an inclusive and friendly workforce. We are presently operating a working model of office based and remote working and envisage operating a longer-term hybrid working model.
Additional information:
If you require any reasonable adjustments to enable you to complete your application or would like us to apply reasonable adjustments when reviewing your application, please contact us as soon as possible to discuss your needs.
Please note, we reserve the right to close or extend this position depending on application numbers. Therefore, we urge candidates to apply as soon as possible. Applications are sifted on receipt and shortlisted candidates are contacted to invite them to an interview.
Applicants who do not have the right to work in the UK and/or require visa sponsorship in order to continue working in the UK cannot be considered.
The Institution strives to have a diverse and inclusive workforce, where we can all be ourselves. We are an equal opportunities employer and value diversity and the perspectives people from different backgrounds bring. Applicants will not be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion and belief or sexual orientation.
If you feel you have the skills, experience, and expertise we're looking for and if this post sounds like the challenge you are seeking, please apply via the button shown.
Professional Conduct Manager in City of London employer: The Institution of Structural Engineers
Contact Detail:
The Institution of Structural Engineers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Conduct Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching the institution's values and recent projects. Show them you’re not just interested in the role but also passionate about their mission to create safer structures and support vulnerable communities.
✨Tip Number 3
Practice your responses to common interview questions, especially around professional conduct and case management. We want you to feel confident and ready to showcase your skills and experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Professional Conduct Manager in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for safeguarding professional conduct shine through. We want to see how committed you are to upholding standards and making a difference in the field!
Tailor Your Experience: Make sure to highlight your relevant experience managing professional conduct or disciplinary processes. We’re looking for specific examples that demonstrate your organisational skills and ability to handle sensitive situations.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to communicate your qualifications and experiences, as this will help us understand your fit for the role quickly.
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Institution of Structural Engineers
✨Know the Code of Conduct Inside Out
Before your interview, make sure you thoroughly understand the Institution's Code of Conduct and Disciplinary Rules. Familiarise yourself with how these guidelines impact professional conduct management, as you'll likely be asked to discuss how you would handle specific scenarios.
✨Showcase Your Organisational Skills
As a Professional Conduct Manager, strong organisational skills are key. Prepare examples from your past experience where you've successfully managed complex cases or complaints. Be ready to explain your approach to prioritising tasks and ensuring all action points are completed efficiently.
✨Communicate with Sensitivity
This role involves interacting with diverse stakeholders, so practice articulating your thoughts clearly and sensitively. Think about how you can demonstrate your ability to handle difficult conversations and provide guidance in a compassionate manner during the interview.
✨Align with Their Mission and Values
Research the Institution's mission and values, especially their commitment to public safety and environmental sustainability. Be prepared to discuss why these principles resonate with you and how you can contribute to their goals, showing that you're not just a fit for the role but also for the organisation's culture.
