Administrative Assistant x2

Administrative Assistant x2 London, SW1H (with hybrid working) The Company With almost 110,000 members in 140 countries, the Institution of Mechanical Engineers (IMechE) has been at the heart of the mechanical engineering profession since 1847. We strive to improve the world through engineering by developing engineers, upholding professional standards, informing public opinion, and promoting engineering innovation to solve society’s pressing problems. We are proud to have achieved workplace accreditations – We invest in people Gold and We invest in wellbeing Silver – which reflect our organisation’s commitment to our employees. We are looking for two Administrative Assistants to join us on a full-time, permanent basis working in our Membership Applications and Membership Professional Development teams. It represents a brilliant opportunity for detail-oriented administrators with excellent communication skills to join our respected and people-focused organisation. The Role As an Administrative Assistant, you will support our Membership, Applications and Professional Development (MAPD) teams. Responding to enquiries from members and potential members via phone and email, you will provide clear advice, process a range of application forms and fees, and maintain up-to-date and accurate records on our membership database. Working closely with our volunteers to support their reviews of applications, you will co-ordinate logistics for membership interviews and support the administration of development schemes. Additionally, you will: – Deliver high-quality customer service – Carry out academic and qualification checks on membership applications – Support volunteer activities – Process Qualifications Checker requests via helpdesks Person Specification To be considered as an Administrative Assistant, you will need: – Experience in a busy office environment, providing a highly customer-focused service – Proven administration experience – Excellent written English skills and close attention to detail – The ability to effectively communicate and engage with a wide range of people Salary and Benefits – Salary of circa £31,000 per annum, depending on experience – Hybrid working (minimum requirement of 2 days per week in the office) – Training and development – Work/life balance including a minimum of 26 days’ holiday per annum plus Bank Holidays – Benefits including stakeholder pension scheme, life assurance, and private health cover – Other benefits as detailed in our generous and competitive benefits package As a key part of a friendly and collaborative team, you will have the chance to support engineers at every stage of their professional journey, helping to uphold the high standards of one of the UK’s most prestigious professional bodies. Please note, the closing date for this role is 31st July 2025. Other organisations may call this role Membership Support Administrator, Admin Assistant, Administrator, Membership Applications Officer, Member Services Administrator, Administrative Support Assistant, Membership Assistant, or Customer Support and Admin Officer. Webrecruit and the Institution of Mechanical Engineers are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to develop your skill set as an Administrative Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency