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- Tasks: Lead and improve Professional Registration operations for a global network.
- Company: Dynamic organisation with a focus on operational excellence and member experience.
- Benefits: Hybrid working, flexible hours, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a commitment to quality and continuous improvement.
- Why this job: Make a real impact by enhancing processes and engaging with diverse stakeholders.
- Qualifications: Experience in operations management and strong data analysis skills.
The predicted salary is between 40000 - 50000 £ per year.
Do you bring the credibility and gravitas to influence senior stakeholders and volunteer leaders across a global network?
Permanent / Full Time Stevenage with Hybrid Working
What you’ll be doing:
- As our Professional Registration Operations Manager, you’ll lead the delivery and continuous improvement of our Professional Registration and Fellowship operations, ensuring a high-quality, efficient, and consistent experience for members, applicants and volunteers.
- You’ll oversee the full operational landscape, from registration engagement through to compliance and assurance, making sure processes are robust, scalable and aligned with regulatory requirements.
- A key part of the role will be using data and insight to monitor performance, identify areas for improvement and drive informed decision-making.
- Whether it’s improving turnaround times, enhancing quality or optimising processes, you’ll play a central role in shaping how we deliver operational excellence.
- You’ll be confident engaging with volunteers as peers, building trust and influencing effectively.
- You’ll be comfortable working with data, identifying opportunities for automation, and implementing practical, scalable solutions.
- You’ll be confident working across all levels of the IET, as well as with external bodies and partners, balancing different priorities while maintaining a clear focus on quality and outcomes.
- Please note, this role is known internally as Operations Manager – Registration and Fellowship.
- Manage Registration Engagement and professional compliance activities.
- Oversee operational planning, budgets, and performance against KPIs and SLAs.
- Ensure compliance with regulatory, assurance, and professional standards.
- Use data and insight to monitor performance and inform decision-making.
- Ability to use data and insight to drive decisions and improvements.
- Good understanding of compliance, assurance and regulatory requirements.
We’re open to discussing flexible ways of working, including reduced hours and working in an agile way, supported by a hybrid working framework that allows you to find the best place to do your best work.
Planning & Operations Executive (Permanent) in Stevenage employer: The Institution of Engineering & Technology
Contact Detail:
The Institution of Engineering & Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning & Operations Executive (Permanent) in Stevenage
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and get the inside scoop on the company culture. This can give you a leg up when it comes to interviews.
✨Tip Number 2
Prepare for your interview by researching the company’s values and recent projects. Tailor your answers to show how your skills align with their goals, especially in areas like operational excellence and compliance.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. Focus on articulating your experience with data-driven decision-making and how you've improved processes in past roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role and highlighting a key point from your conversation can keep you top of mind for the hiring team.
We think you need these skills to ace Planning & Operations Executive (Permanent) in Stevenage
Some tips for your application 🫡
Show Your Credibility: When writing your application, make sure to highlight your experience and skills that demonstrate your ability to influence senior stakeholders. Use specific examples that showcase your gravitas and how you've successfully engaged with volunteers or leaders in the past.
Data-Driven Insights: Since this role involves using data to drive decisions, don’t shy away from mentioning your experience with data analysis. Share instances where you’ve used insights to improve processes or performance, as this will resonate well with us.
Tailor Your Application: Make sure your application speaks directly to the job description. Use the same language and keywords found in the posting to show that you understand the role and its requirements. This helps us see how you fit into our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Institution of Engineering & Technology
✨Know Your Stuff
Make sure you understand the ins and outs of professional registration operations. Brush up on compliance, assurance, and regulatory requirements relevant to the role. This will not only help you answer questions confidently but also show that you're genuinely interested in the position.
✨Data is Your Best Friend
Since the role involves using data to drive decisions, be prepared to discuss how you've used data in past roles. Think of specific examples where your insights led to improvements or optimisations. This will demonstrate your analytical skills and ability to make informed decisions.
✨Engage with Confidence
You’ll need to influence senior stakeholders and volunteers, so practice articulating your thoughts clearly and confidently. Prepare some scenarios where you successfully built trust and influenced others, as this will highlight your interpersonal skills and ability to work collaboratively.
✨Flexibility is Key
With the hybrid working model in play, be ready to discuss how you can adapt to different working environments. Share your experiences of working remotely and how you maintain productivity and communication. This shows that you’re not just a fit for the role, but also for the company culture.