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- Tasks: Lead and improve Professional Registration operations for a global network.
- Company: Dynamic organisation with a focus on operational excellence and member experience.
- Benefits: Hybrid working, flexible hours, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a strong emphasis on quality and continuous improvement.
- Why this job: Make a real impact by enhancing processes and engaging with diverse stakeholders.
- Qualifications: Experience in operations management, data analysis, and compliance understanding.
The predicted salary is between 45000 - 55000 £ per year.
Do you bring the credibility and gravitas to influence senior stakeholders and volunteer leaders across a global network? Permanent / Full Time Stevenage with Hybrid Working.
What you’ll be doing:
- As our Professional Registration Operations Manager, you’ll lead the delivery and continuous improvement of our Professional Registration and Fellowship operations, ensuring a high-quality, efficient, and consistent experience for members, applicants and volunteers.
- You’ll oversee the full operational landscape, from registration engagement through to compliance and assurance, making sure processes are robust, scalable and aligned with regulatory requirements.
- A key part of the role will be using data and insight to monitor performance, identify areas for improvement and drive informed decision-making.
- Whether it’s improving turnaround times, enhancing quality or optimising processes, you’ll play a central role in shaping how we deliver operational excellence.
- You’ll be confident engaging with volunteers as peers, building trust and influencing effectively.
- You’ll be comfortable working with data, identifying opportunities for automation, and implementing practical, scalable solutions.
- You’ll be confident working across all levels of the IET, as well as with external bodies and partners, balancing different priorities while maintaining a clear focus on quality and outcomes.
- Manage Registration Engagement and professional compliance activities.
- Oversee operational planning, budgets, and performance against KPIs and SLAs.
- Ensure compliance with regulatory, assurance, and professional standards.
- Use data and insight to monitor performance and inform decision-making.
- Ability to use data and insight to drive decisions and improvements.
- Good understanding of compliance, assurance and regulatory requirements.
We’re open to discussing flexible ways of working, including reduced hours and working in an agile way, supported by a hybrid working framework that allows you to find the best place to do your best work.
Operations Manager - Hybrid (Permanent) in Stevenage employer: The Institution of Engineering & Technology
Contact Detail:
The Institution of Engineering & Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Hybrid (Permanent) in Stevenage
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and get the inside scoop on the company culture. This can give you a leg up when it comes to interviews.
✨Tip Number 2
Prepare for your interview by researching the company’s values and recent projects. Tailor your answers to show how your skills align with their goals, especially in areas like operational excellence and compliance.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. Focus on articulating your experience with data-driven decision-making and how you've improved processes in past roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role and highlighting a key point from your conversation can keep you top of mind for the hiring team.
We think you need these skills to ace Operations Manager - Hybrid (Permanent) in Stevenage
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in operations management. We want to see how your skills align with the role, especially in areas like compliance and performance monitoring.
Showcase Your Data Skills: Since this role involves using data to drive decisions, don’t forget to mention any relevant experience you have with data analysis or performance metrics. We love seeing how you’ve used insights to improve processes in the past!
Engage with Our Values: Take a moment to research our company culture and values. We appreciate candidates who resonate with our mission and can demonstrate how they embody these values in their work, especially when it comes to collaboration and influencing stakeholders.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at The Institution of Engineering & Technology
✨Know Your Stuff
Make sure you understand the ins and outs of the Professional Registration and Fellowship operations. Brush up on compliance, assurance, and regulatory requirements so you can speak confidently about how you would ensure a high-quality experience for members and volunteers.
✨Data is Your Best Friend
Since this role involves using data to drive decisions, come prepared with examples of how you've used data in past roles. Think about specific metrics you’ve improved or insights you’ve gained that led to operational excellence.
✨Engage Like a Pro
You’ll need to influence senior stakeholders and volunteers, so practice your engagement skills. Prepare to discuss how you’ve built trust and collaborated with diverse teams in the past, showcasing your ability to balance different priorities.
✨Be Ready for Flexibility
With the hybrid working model in mind, be open to discussing how you can adapt your work style. Think about how you can maintain productivity and quality while working in an agile way, and be ready to share your thoughts on this during the interview.