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- Tasks: Lead and improve Professional Registration operations for a global network.
- Company: Dynamic organisation with a focus on operational excellence and member experience.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Other info: Hybrid working model to support your best work environment.
- Why this job: Make a real impact by enhancing processes and engaging with diverse stakeholders.
- Qualifications: Experience in operations management and strong data analysis skills.
The predicted salary is between 45000 - 55000 £ per year.
Do you bring the credibility and gravitas to influence senior stakeholders and volunteer leaders across a global network?
Permanent / Full Time Stevenage with Hybrid Working
What you’ll be doing:
- As our Professional Registration Operations Manager, you’ll lead the delivery and continuous improvement of our Professional Registration and Fellowship operations, ensuring a high-quality, efficient, and consistent experience for members, applicants and volunteers.
- You’ll oversee the full operational landscape, from registration engagement through to compliance and assurance, making sure processes are robust, scalable and aligned with regulatory requirements.
- A key part of the role will be using data and insight to monitor performance, identify areas for improvement and drive informed decision-making.
- Whether it’s improving turnaround times, enhancing quality or optimising processes, you’ll play a central role in shaping how we deliver operational excellence.
- You’ll be confident engaging with volunteers as peers, building trust and influencing effectively.
- You’ll be comfortable working with data, identifying opportunities for automation, and implementing practical, scalable solutions.
- You’ll be confident working across all levels of the IET, as well as with external bodies and partners, balancing different priorities while maintaining a clear focus on quality and outcomes.
- Manage Registration Engagement and professional compliance activities.
- Oversee operational planning, budgets, and performance against KPIs and SLAs.
- Ensure compliance with regulatory, assurance, and professional standards.
- Use data and insight to monitor performance and inform decision-making.
- Ability to use data and insight to drive decisions and improvements.
- Good understanding of compliance, assurance and regulatory requirements.
We’re open to discussing flexible ways of working, including reduced hours and working in an agile way, supported by a hybrid working framework that allows you to find the best place to do your best work.
Operations Manager - Fulltime Permanent in Stevenage employer: The Institution of Engineering & Technology
Contact Detail:
The Institution of Engineering & Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Fulltime Permanent in Stevenage
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and any tips they might have for getting your foot in the door.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent projects. Tailor your answers to show how your skills align with their goals, especially around operational excellence and compliance.
✨Tip Number 3
Practice your data storytelling! Be ready to discuss how you've used data to drive decisions and improvements in past roles. This will show you can bring valuable insights to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Operations Manager - Fulltime Permanent in Stevenage
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in operations management. We want to see how your skills align with our needs, especially in areas like compliance and performance monitoring.
Showcase Your Data Skills: Since data-driven decision-making is key for us, don’t forget to mention any relevant experience you have with data analysis or automation. We love seeing how you've used insights to improve processes in your previous roles!
Engage with Our Values: Take a moment to reflect on our mission and values. When writing your application, let us know how you resonate with them and how you can contribute to our goals. It’s all about finding the right fit!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Institution of Engineering & Technology
✨Know Your Stuff
Make sure you understand the ins and outs of the Professional Registration and Fellowship operations. Brush up on compliance, assurance, and regulatory requirements so you can confidently discuss how your experience aligns with the role.
✨Data is Your Friend
Since this role involves using data to drive decisions, be prepared to talk about your experience with data analysis. Bring examples of how you've used insights to improve processes or performance in previous roles.
✨Engage with Confidence
You’ll need to influence senior stakeholders and volunteers, so practice articulating your ideas clearly and persuasively. Think about how you can build trust and rapport with different audiences during the interview.
✨Flexibility is Key
With the hybrid working model in mind, be ready to discuss how you adapt to different working environments. Share examples of how you’ve successfully managed priorities and maintained quality outcomes while being flexible.