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- Tasks: Lead and improve Professional Registration operations for a global network.
- Company: Dynamic organisation with a focus on operational excellence and member experience.
- Benefits: Flexible hours, hybrid working, competitive salary, and professional development opportunities.
- Other info: Open to flexible working arrangements to suit your lifestyle.
- Why this job: Make a real impact by enhancing processes and engaging with diverse stakeholders.
- Qualifications: Experience in operations management and strong data analysis skills.
The predicted salary is between 40000 - 50000 £ per year.
Do you bring the credibility and gravitas to influence senior stakeholders and volunteer leaders across a global network? Permanent / Full Time Stevenage with Hybrid Working.
What you’ll be doing:
- As our Professional Registration Operations Manager, you’ll lead the delivery and continuous improvement of our Professional Registration and Fellowship operations, ensuring a high-quality, efficient, and consistent experience for members, applicants and volunteers.
- You’ll oversee the full operational landscape, from registration engagement through to compliance and assurance, making sure processes are robust, scalable and aligned with regulatory requirements.
- A key part of the role will be using data and insight to monitor performance, identify areas for improvement and drive informed decision-making.
- Whether it’s improving turnaround times, enhancing quality or optimising processes, you’ll play a central role in shaping how we deliver operational excellence.
- You’ll be confident engaging with volunteers as peers, building trust and influencing effectively.
- You’ll be comfortable working with data, identifying opportunities for automation, and implementing practical, scalable solutions.
- You’ll be confident working across all levels of the IET, as well as with external bodies and partners, balancing different priorities while maintaining a clear focus on quality and outcomes.
- Manage Registration Engagement and professional compliance activities.
- Oversee operational planning, budgets, and performance against KPIs and SLAs.
- Ensure compliance with regulatory, assurance, and professional standards.
- Use data and insight to monitor performance and inform decision-making.
- Ability to use data and insight to drive decisions and improvements.
- Good understanding of compliance, assurance and regulatory requirements.
We’re open to discussing flexible ways of working, including reduced hours and working in an agile way, supported by a hybrid working framework that allows you to find the best place to do your best work.
Operations Manager - Flexible Hours (Full Time) in Stevenage employer: The Institution of Engineering & Technology
Contact Detail:
The Institution of Engineering & Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Flexible Hours (Full Time) in Stevenage
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want you to show how your skills align with their goals, especially in operations and compliance. Tailor your examples to highlight your experience in improving processes and engaging with stakeholders.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. Focus on articulating your achievements in data-driven decision-making and operational excellence, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Operations Manager - Flexible Hours (Full Time) in Stevenage
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in operations management, especially around compliance and performance monitoring. We want to see how your skills align with our needs!
Showcase Your Data Skills: Since data-driven decision-making is key for us, don’t forget to mention any relevant experience you have with data analysis or automation. Give us examples of how you've used data to improve processes in the past.
Engage with Our Values: We’re all about collaboration and quality, so reflect on how you’ve built trust and influenced stakeholders in your previous roles. Share stories that demonstrate your ability to work effectively with volunteers and senior leaders.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Institution of Engineering & Technology
✨Know Your Stuff
Make sure you understand the ins and outs of the Professional Registration and Fellowship operations. Brush up on compliance, assurance, and regulatory requirements so you can confidently discuss how your experience aligns with the role.
✨Data is Your Best Friend
Since this role involves using data to drive decisions, be prepared to talk about your experience with data analysis. Bring examples of how you've used insights to improve processes or performance in previous roles.
✨Engage Like a Pro
You’ll need to influence senior stakeholders and volunteers, so practice your communication skills. Think of ways to build trust and rapport quickly, and be ready to share examples of how you've successfully engaged with diverse teams.
✨Flexibility is Key
With the role being flexible, show that you’re adaptable. Discuss how you’ve managed different priorities in the past and how you can maintain quality outcomes while working in an agile environment.