At a Glance
- Tasks: Support clients and volunteers, manage case files, and handle communications.
- Company: Join a vibrant team at the Free Representation Unit in central London.
- Benefits: Competitive salary, supportive environment, and valuable experience in the legal field.
- Other info: Flexible role with opportunities for personal and professional growth.
- Why this job: Make a real difference by helping those in need while gaining essential skills.
- Qualifications: Enthusiasm, strong interpersonal skills, and a willingness to learn.
The predicted salary is between 26800 - 26800 £ per year.
The Free Representation Unit ('the FRU') provides representation in social entitlement and employment tribunals for people who can't afford lawyers. We represent approximately 300 clients annually in tribunals across London and the South East. Most of our work is done by approximately 300 volunteers, generally law students on the Bar Professional Training Course or the Legal Practice Course and junior solicitors and barristers, supervised by our legal officers.
We are a small, hard‑working team looking for someone with a friendly and positive attitude to join us at our vibrant central London office. You will need enthusiasm and highly developed interpersonal skills as you will be the first point of contact with clients and volunteers in this exciting role. You will have a genuine interest in providing our clients and volunteers with an exceptional level of service, as clients in particular often approach us about stressful issues.
You will also be responsible for processing cases referred to us from across London and the South East, managing case files and incoming and outgoing post. Previous experience with Salesforce or another client database is useful but not‑essential. As a member of a small team, you will need to be flexible and able to make good decisions about when to follow guidance and when to ask a colleague.
This post might suit someone who is looking for experience in a legal environment (but you won't be involved in giving legal advice), or a charity. At FRU we are passionate about equal opportunities and welcome applicants from diverse backgrounds.
The closing date for applications is Monday 13th July at noon. Interviews will be held on Wednesday 29th July. Please apply via the application process on our website http://www.thefru.org.uk/vacancies. Full details and information about how to apply can be found in the Application Pack. CVs will not be accepted.
Admin Support Officer employer: The Institute of Legal Secretaries & PAs
The Free Representation Unit (FRU) is an exceptional employer located in the heart of London, dedicated to providing vital legal support to those in need. With a vibrant work culture that values teamwork and inclusivity, employees benefit from opportunities for personal growth and development within a supportive environment. Joining FRU means being part of a passionate team committed to making a meaningful impact in the community while enjoying the unique advantages of working in a central London office.
Contact Details:
The Institute of Legal Secretaries & PAs Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Admin Support Officer
✨Get Involved with Local Legal Aid Groups
Reach out to local legal aid organisations or pro bono clinics in your area. Volunteering here not only sharpens your legal skills but also opens doors to networking with established professionals in the legal field.
✨Join Law Student Societies or Organisations
If you’re still at university, join student societies or law-related clubs. They often have events and workshops that can connect you with potential mentors and help you get noticed by firms looking for volunteering support.
✨Utilise Online Legal Platforms
Participate in legal forums and online platforms like LinkedIn groups focused on law services. Share your insights and engage with others to boost your visibility and potentially catch the eye of volunteer opportunities.
✨Take Advantage of Law Fairs and Networking Events
Keep an eye out for law fairs and networking events in your area. This is a great way to meet representatives from firms like The Institute of Legal Secretaries & PAs, and it shows your commitment to getting involved, even in a volunteer capacity.
We think you need these skills to ace Admin Support Officer
Some tips for your application 🫡
Show Off Your Legal Knowledge:In the legal field, it’s super important to highlight your understanding of the law and any relevant coursework or projects you’ve been involved in. We suggest tailoring your CV to showcase your legal studies, internships, or even relevant extra-curricular activities that scream you're passionate about law – it really helps you stand out!
References Matter:For a volunteer role, having strong references can really boost your application. Include contacts from professors or previous employers in the legal sector who can vouch for your skills and dedication. We want to see who believes in you and supports your journey in law!
Express Your Motivation Clearly:Since this is a volunteer position, your motivation is key. Use your cover letter to explain why you want to volunteer at The Institute of Legal Secretaries & PAs specifically and what you hope to learn. We want to know what drives you and how you can contribute to the team while gaining valuable experience!
Polish Up That CV Format:Keep your CV concise and reader-friendly since legal professionals often appreciate clarity. Use bullet points to outline your experiences, focusing on those that relate to legal skills like research, writing, or communication - these are essential in the legal field. Don't forget to keep it to one page if possible!
How to prepare for a job interview at The Institute of Legal Secretaries & PAs
✨Showcase Your Legal Knowledge
Brush up on the fundamentals of law that are relevant to The Institute of Legal Secretaries & PAs. As a volunteer in the legal sector, they’ll be looking for your understanding of key concepts, so don’t shy away from discussing areas like contract law or ethics in your conversations.
✨Demonstrate Your Commitment to Service
Volunteering in law services shows a dedication to helping others. Bring up previous experiences or motivations that led you to apply for this role at The Institute of Legal Secretaries & PAs. They’ll want to see that you’re in it for more than just the experience!
✨Be Ready for Practical Scenarios
Expect some hypothetical legal scenarios during your interview. Prepare to discuss how you would approach specific cases or serve clients based on your knowledge of the legal process and ethical considerations. It’s a chance to show how you think on your feet!
✨Highlight Your Teamwork Skills
As a volunteer, you’ll likely be working closely with solicitors and other volunteers. Share examples of how you've collaborated with others in previous roles or projects, showing that you can fit into the team culture at The Institute of Legal Secretaries & PAs and help create a positive impact.
