At a Glance
- Tasks: Support student recruitment and manage the admissions journey from enquiry to enrolment.
- Company: Join a leading educational charity in nutritional therapy with a collaborative culture.
- Benefits: Flexible working, generous holiday, learning opportunities, and a supportive environment.
- Other info: Hybrid role with opportunities for professional growth and development.
- Why this job: Make a real difference in students' lives by guiding them through their educational journey.
- Qualifications: Experience in admissions or customer service, strong communication, and organisational skills.
The predicted salary is between 34000 - 34000 £ per year.
The Institute for Optimum Nutrition (ION) is one of the UK’s longest-established providers of education in nutritional therapy. We are passionate about delivering a high-quality learning experience that blends education, research and professional practice, and we are proud of our diverse and collaborative community.
This is a permanent, full-time position at the heart of our student recruitment function and a great opportunity for an individual to play a key role in supporting student recruitment for courses, engaging in external events and networking opportunities.
We are looking for a proactive and detail-oriented individual to deliver an outstanding admissions and applicant experience. You will manage the full applicant journey from initial enquiry through to enrolment, ensuring a seamless, professional and engaging experience for prospective students. You will play a proactive role in supporting recruitment targets by effectively using data and systems, actively following up with applicants, and driving conversion across academic programmes. You will also use insight to continuously improve conversion rates and optimise the admissions process.
You will come with:
- Experience in an admissions, recruitment, or customer-facing administrative role
- Strong organisational skills with excellent attention to detail
- Strong interpersonal skills
- Confident communicator (written and verbal)
- Experience using databases or CRM systems
- Ability to manage multiple priorities and meet deadlines
- Strong customer service ethos
- A strong desire to support prospective students in their decision making
We offer:
- A supportive and inclusive working environment
- Flexible approach to home working
- Commitment to reasonable workplace adjustments
- Learning and development opportunities
- Employee assistance programme for you and your family
- Generous holiday entitlement
- Contributory pension scheme
If you enjoy engaging with prospective students, driving applications, and delivering a high-quality admissions experience, join us. This is a hybrid role between the Richmond, London office and home.
We are committed to being an inclusive and accessible employer. If you require reasonable adjustments at any stage of the recruitment process, please email us at jobs@ion.ac.uk with the email subject "Accommodation Needed". Our team will work with you to ensure reasonable accommodations are made to support your needs.
We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates, as they are currently under-represented across our workforce. Appointments are made on merit. We are also committed to becoming a Disability Confident employer and welcome applications from disabled people and those with long-term health conditions. We will make reasonable adjustments to support employees and applicants.
Admissions Officer in Richmond employer: The Institute For Optimum Nutrition
The Institute for Optimum Nutrition (ION) is an exceptional employer, offering a supportive and inclusive work environment that values diversity and professional growth. With a flexible hybrid working model between our Richmond office and home, employees benefit from generous holiday entitlement, a contributory pension scheme, and a commitment to learning and development opportunities. Join us in making a meaningful impact on prospective students' lives while enjoying a collaborative culture that prioritises well-being and equality.
Contact Details:
The Institute For Optimum Nutrition Recruitment Team
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