Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and oversee operational delivery for facilities management.
- Company: Leading company in facilities management with a focus on client satisfaction.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Why this job: Be a key player in delivering top-notch services and enhancing client experiences.
- Qualifications: Experience in account management and strong leadership skills required.
- Other info: Join a dynamic team and contribute to innovative property solutions.
The predicted salary is between 43200 - 72000 £ per year.
Role Purpose: This role is responsible for managing all aspects of operational delivery and client relationships for a portfolio of client locations. You will have full responsibility for any Facilities & Workplace services, your clients’ satisfaction and service experience, and the commercial performance of each location and your team.
Supported by a strong team, you will take a leading role in the contract’s success, including but not limited to; client engagement at a more senior level, supplier relationship management, owning all escalations and agreed reporting and action plans.
Responsible for the line management of others, you will see that all services are delivered to your clients’ agreed specification. You also look beyond this to drive all opportunities to demonstrate Instant as a best in class, complete property solution.
Reporting into the Operations Director.
Key responsibilities:
- Direct Line management of others.
Senior Account Manager – Facilities Management in Brighton employer: The Instant Group
Contact Detail:
The Instant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager – Facilities Management in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online groups to make those valuable connections.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their values and how they deliver services. We want you to show them that you’re not just another candidate; you’re the one who gets their vision and can drive client satisfaction.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience in managing client relationships and operational delivery. We suggest rehearsing with a friend or in front of a mirror to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that Senior Account Manager position!
We think you need these skills to ace Senior Account Manager – Facilities Management in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in managing client relationships and operational delivery, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've successfully managed facilities and workplace services in the past. We love a good story that showcases your achievements!
Showcase Your Leadership Skills: Since this role involves line management, don’t forget to highlight your leadership experience. Talk about how you've led teams, managed escalations, and driven performance. We’re keen to see how you can inspire and support others in our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey with us started!
How to prepare for a job interview at The Instant Group
✨Know Your Portfolio
Before the interview, make sure you thoroughly understand the portfolio of client locations you'll be managing. Research the specific facilities and workplace services they offer, and think about how your experience aligns with their needs. This will help you demonstrate your capability to manage client relationships effectively.
✨Showcase Your Leadership Skills
As a Senior Account Manager, you'll be responsible for line management. Prepare examples of how you've successfully led teams in the past, particularly in challenging situations. Highlight your approach to motivating team members and ensuring service delivery meets client specifications.
✨Engage with Client-Centric Examples
Be ready to discuss your experience in client engagement at a senior level. Share specific instances where you've improved client satisfaction or resolved escalations. This will show that you can maintain strong relationships and drive commercial performance.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage supplier relationships. Think through potential challenges you might face in this role and how you would address them. This preparation will help you respond confidently and demonstrate your strategic thinking.