At a Glance
- Tasks: Lead user research to enhance government services and influence design.
- Company: Join a forward-thinking team within the Insolvency Service.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic community focused on user-centred design.
- Why this job: Make a real difference by understanding user needs and improving public services.
- Qualifications: Proven experience in user research and team leadership.
The predicted salary is between 55000 - 65000 € per year.
As a Senior User Researcher, you will lead research activities within a multidisciplinary User Centred Design Team, collaborating across the Insolvency Service to influence and improve the design of our products and services. Senior User Researchers design and carry out research activities with users that help teams develop a deep understanding of the people that use government services and their requirements. As a Senior User Researcher, you will need to be an experienced practitioner who can plan, design, and conduct user research activities.
Responsibilities:
- Conduct user research, and line manage and develop junior user researchers to ensure research practice is high quality, ethical, and safe.
- Build user-centred practices in multi-disciplinary teams using agile and iterative user-centred design methods.
- Effectively communicate user research findings to the team and the wider organisation, to influence delivery.
- Help teams to research inclusively with a wide range of users, including those with additional needs and other hard-to-reach groups.
- Take a dynamic role in the user centred design community, helping develop and improve our practice across the Insolvency Service.
- Help teams build services that apply the Government Service Standard, supporting teams to prepare for service assessments in line with GDS guidelines for building a good service.
- Identify metrics and other data that's available to support user research and use this data to enhance your team's understanding of user needs.
- Lead on planning, designing and preparing a range of user research activities to support the design, development and continuous improvement of our services.
- Plan, design and conduct interviews, workshops and usability testing sessions to support the design and development of digital services.
- Lead the user research process from developing the research methodology and user recruitment scripts through to analysis and user research outputs.
- Create and implement a plan for user research for a project.
Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
Senior User Researcher in Nottingham employer: The Insolvency Service
As a Senior User Researcher at the Insolvency Service, you will thrive in a supportive and inclusive work culture that prioritises user-centred design and ethical research practices. With ample opportunities for professional growth and development, you will collaborate with a diverse team to enhance government services while making a meaningful impact on users' lives. Located within a dynamic environment, the Insolvency Service is committed to fostering innovation and inclusivity, ensuring that every voice is heard and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Senior User Researcher in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Insolvency Service on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your skills in action! If you have a portfolio of user research projects, make sure to highlight it during interviews. Discussing real examples of how you've influenced design decisions will set you apart from the crowd.
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle specific user research scenarios, especially around inclusivity and working with diverse user groups. Practising your responses can help you feel more confident.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Senior User Researcher in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior User Researcher role. Highlight your experience in user research and how it aligns with our mission at StudySmarter. We want to see how you can influence and improve our products and services!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work where you've successfully conducted user research or led a team. This will help us understand your approach and how you can contribute to our multidisciplinary User Centred Design Team.
Communicate Clearly:When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to follow. Remember, we’re looking for someone who can effectively communicate user research findings to influence delivery!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at The Insolvency Service
✨Know Your User Research Inside Out
As a Senior User Researcher, you need to be well-versed in various research methodologies. Brush up on your knowledge of user-centred design methods and be ready to discuss how you've applied them in past projects. This will show that you can lead research activities effectively.
✨Showcase Your Leadership Skills
Since you'll be managing junior researchers, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've mentored others or led a team in previous roles. Highlight your approach to ensuring high-quality, ethical research practices.
✨Communicate Findings Clearly
Effective communication is key in this role. Be prepared to discuss how you've presented user research findings to different stakeholders. Think about specific instances where your insights influenced product design or service delivery, and be ready to share those stories.
✨Emphasise Inclusivity in Research
Given the importance of researching with diverse user groups, come prepared with examples of how you've engaged hard-to-reach users in your research. Discuss any strategies you've used to ensure inclusivity and how these efforts have improved your team's understanding of user needs.
