At a Glance
- Tasks: Lead digital transformation and modernise services for citizens in financial distress.
- Company: Join a pivotal government agency focused on economic confidence and support.
- Benefits: Hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team shaping the future of public services.
- Why this job: Make a real impact on public service and drive innovation in technology.
- Qualifications: Proven leadership in digital transformation and experience in complex environments.
The predicted salary is between 75000 - 117800 £ per year.
Chief Digital and Information Officer (SCS1)
Hybrid - can be located in any of our regional centres, with regular travel to London, Manchester and Birmingham required
The Insolvency Service is a government agency that helps to deliver economic confidence by supporting those in financial distress, tackling financial wrongdoing and maximising returns to creditors.
Our aim is a corporate and personal insolvency regime which is regarded as fair, and gives businesses and investors confidence to take the commercial risks necessary to support economic growth.
We are an executive agency of the Department for Business & Trade (DBT) with headquarters in London.
We have around 1,800 staff operating from various locations across Great Britain.
The Chief Digital and Information Officer role is a pivotal leadership role at the heart of a major public service transformation – modernising how it supports citizens in financial distress, tackles economic wrongdoing, and delivers high-volume statutory services.
As Chief Digital and Information Officer, you will lead change in how we design, deliver and operate services – moving from legacy, fragmented systems toward resilient, user‑centred and data‑driven platforms that improve outcomes for citizens and enable economic growth.
You will operate as a core member of the Executive Leadership Team, shaping organisational strategy and acting as the principal advisor to the Chief Executive and board on digital, technology, cyber and data.
Key Responsibilities and Qualifications
- Define and deliver the digital, data and technology strategy.
- Lead large‑scale digital transformation and legacy modernisation.
- Drive product‑led delivery, agile ways of working and modern engineering practices.
- Improve services through data, automation and AI.
- Ensure reliable, secure and resilient technology operations.
- Lead and develop a high‑performing DDa T function.
- Strengthen cyber security, risk management and data governance.
- Manage technology investment, budgets and supplier performance.
- Deliver measurable business value and operational efficiencies.
- Advise senior leaders, board members and external stakeholders on technology strategy and risk.
- Excellent leadership skills, with proven success of building high‑performing, cross functional teams, where emphasis is placed on creating value.
- A strong track record of leading large‑scale digital and technology transformation, ideally in complex, regulated or service‑intensive environments.
- Experience running and modernising critical live services at scale.
- Ability to balance short‑term operational stability with long‑term transformation.
- Deep understanding of modern architectures, cloud, data platforms and emerging technologies (including AI).
- Proven ability to lead through others, influence at Board level, and operate in complex stakeholder environments.
- Strong commercial and financial acumen, including managing significant budgets and supplier ecosystems.
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Chief Digital and Information Officer employer: The Insolvency Service
The Insolvency Service is an excellent employer, offering a unique opportunity to lead digital transformation in public services while working in the vibrant environment of Greater London. With a strong focus on employee growth and development, we foster a collaborative work culture that values innovation and inclusivity, ensuring that our team members are equipped with the skills and support needed to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Digital and Information Officer
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like The Insolvency Service, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like The Insolvency Service and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Chief Digital and Information Officer
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for The Insolvency Service and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at The Insolvency Service
✨Get to Know Public Sector Values
Before your interview with The Insolvency Service, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for The Insolvency Service.
