At a Glance
- Tasks: Deliver personalised shopping experiences and build lasting customer relationships.
- Company: Join a vibrant team at a leading retail destination on Regent Street.
- Benefits: Earn £16.78 per hour with flexible hours and a supportive work environment.
- Other info: Opportunity for growth in a fun, inclusive workplace.
- Why this job: Be part of a dynamic team and help customers express their unique style.
- Qualifications: Retail or customer service experience preferred; strong communication skills essential.
The predicted salary is between 16 - 17 £ per hour.
The Personal Shopper delivers a highly personalised, convenient, and welcoming shopping experience for each client. This role builds trusted customer relationships, learns individual style preferences and wardrobe needs, recommends apparel and accessories, and supports sales through attentive service and strong product knowledge. The Personal Shopper works both by appointment and with walk-in customers while contributing to the store’s overall service, sales, and operational goals. This role is on a 3 month secondment basis.
WHAT YOU'LL BE DOING:
- Welcome customers, identify their needs, and provide personalised styling and product recommendations.
- Build ongoing client relationships through appointments, follow-up communication, and thoughtful outreach about new arrivals, promotions, and relevant products.
- Prepare curated selections in advance of appointments based on the client’s style, size, budget, occasion, and purchase history.
- Assist customers with complete outfits, including apparel, accessories, fit, colour coordination, and wardrobe versatility.
- Maintain current knowledge of merchandise, trends, sizing, fabric care, promotions, inventory availability, and store services.
- Use clientelling and point-of-sale systems accurately to maintain customer information, process transactions, locate merchandise, and support fulfilment.
- Meet or exceed individual and team goals for sales, conversion, average order value, items per order, appointments, and customer retention.
- Resolve customer concerns professionally and involve a manager when needed.
- Partner with sales, fitting-room, stock, and management teams to provide seamless service and locate products across the store or other locations.
- Maintain clean, organized, and inviting selling areas, fitting rooms, and appointment spaces; return merchandise promptly and support replenishment.
- Follow all company policies related to cash handling, customer privacy, loss prevention, safety, returns, and discounts.
- Support store events, outreach activities, visual merchandising, inventory, opening, closing, and other business needs as assigned.
WHAT YOU'LL NEED:
- Previous experience in retail sales, styling, hospitality, customer service, or a closely related field preferred.
- Demonstrated ability to provide attentive service, build rapport, and make confident recommendations without pressuring the customer.
- Strong verbal communication, listening, organization, and follow-through skills.
- Comfort using point-of-sale systems, mobile devices, email, and customer relationship tools.
- Ability to protect confidential customer information and exercise sound judgment.
- Strong sense of personal accountability and a goal-oriented approach to selling.
- Ability to adapt recommendations to different customers, budgets, occasions, and style preferences.
- Reliable attendance and flexibility to work a varied retail schedule, including evenings, weekends, holidays, and peak business periods.
- Frequently stand, walk, reach, bend, and move throughout the sales floor, stockroom, and fitting-room areas, with or without reasonable accommodation.
- Ability to lift and carry merchandise or supplies weighing up to 25 pounds, with or without reasonable accommodation.
CLOSING DATE: 16th November 2026
Hourly rate for the role is £16.78.
BELONGING AT GYMSHARK: Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind.
Personal Shopper - Regent Street - 3 months Secondment in London employer: The Inside Job
Gymshark is an exceptional employer that fosters a dynamic and innovative work culture, particularly for the Digital Product Manager role. With a strong emphasis on employee growth and collaboration, team members are encouraged to take ownership of their projects while working alongside talented engineers and designers in a fast-paced environment. Located in a vibrant community, Gymshark offers unique opportunities to engage with a passionate customer base, making it a rewarding place to contribute to meaningful customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Shopper - Regent Street - 3 months Secondment in London
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Personal Shopper - Regent Street - 3 months Secondment in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to The Inside Job:Don’t forget to personalise your application for The Inside Job! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at The Inside Job
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that The Inside Job offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at The Inside Job and contribute positively during your temporary stint.
