Insight Research Executive – Shape Customer Journeys

Insight Research Executive – Shape Customer Journeys

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Uncover insights to shape customer journeys through research and data analysis.
  • Company: The Inside Job, a forward-thinking company focused on customer experience.
  • Benefits: 12-month FTC with opportunities for professional growth and development.
  • Other info: Join a dynamic team dedicated to understanding and enhancing customer journeys.
  • Why this job: Make a real impact by optimising customer experiences and influencing business decisions.
  • Qualifications: Experience in research and strong skills in stakeholder management.

The predicted salary is between 30000 - 40000 Β£ per year.

The Inside Job is seeking a Research Executive on a 12-month FTC to uncover actionable insights that will shape decisions across the business. You will utilize qualitative and quantitative methods to understand the community and optimise the customer journey.

Your role will include designing surveys, analysing data, and building research proposals, while acting as a champion for customer insights.

The ideal candidate will have proven experience in research and strong stakeholder management skills.

Insight Research Executive – Shape Customer Journeys employer: The Inside Job

The Inside Job is an excellent employer that fosters a collaborative and innovative work culture, where your insights directly influence business decisions. With a strong commitment to employee development, you will have access to training and growth opportunities, all while working in a vibrant location that encourages creativity and teamwork. Join us to make a meaningful impact on customer journeys and be part of a supportive community dedicated to excellence.

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Contact Details:

The Inside Job Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Insight Research Executive – Shape Customer Journeys

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions and showcasing your research skills. Think about how you can demonstrate your experience with qualitative and quantitative methods during the chat.

✨Tip Number 3

Showcase your passion for customer insights! When you get the chance, share examples of how your research has positively impacted previous projects. This will help you stand out as a champion for customer insights.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Insight Research Executive – Shape Customer Journeys

Qualitative Research
Quantitative Research
Survey Design
Data Analysis
Stakeholder Management
Customer Insights
Research Proposal Development

Some tips for your application 🫑

Show Your Research Skills:Make sure to highlight your experience in both qualitative and quantitative research methods. We want to see how you've used these skills to uncover insights that have made a difference in previous roles.

Tailor Your Application:Don’t just send a generic CV and cover letter! We love it when candidates tailor their applications to the specific role. Mention how your skills align with shaping customer journeys and optimising experiences.

Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and how it relates to the job.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at The Inside Job

✨Know Your Research Methods

Make sure you brush up on both qualitative and quantitative research methods. Be ready to discuss how you've applied these techniques in past roles, and think of specific examples where your insights led to actionable changes.

✨Showcase Your Stakeholder Management Skills

Prepare to talk about your experience working with different stakeholders. Highlight instances where you successfully communicated research findings and influenced decision-making. This will show that you can champion customer insights effectively.

✨Design a Mock Survey

Before the interview, create a mock survey relevant to the role. This will not only demonstrate your design skills but also give you a talking point to showcase your understanding of what makes a good survey and how it can optimise the customer journey.

✨Be Ready for Data Analysis Questions

Expect questions that test your data analysis skills. Brush up on tools and techniques you’ve used in the past, and be prepared to explain how you interpret data to derive meaningful insights that can shape business decisions.