Overview
Are you passionate about ecommerce and creating exceptional digital shopping experiences? We’re looking for an eCommerce Content Executive to join our Digital Product team and help bring our commercial calendar to life across global ecommerce channels.
In this fast-paced and highly collaborative role, you’ll support the delivery of new product launches, promotional campaigns and customer experiences across our website, app and retail stores. Working with teams across Digital Product, Marketing, Merchandising, Commercial, Retail and Technology, you’ll play a key role in ensuring customers enjoy seamless, engaging and relevant experiences at every touchpoint.
If you’re highly organised, detail-oriented and excited by ecommerce, trading and digital innovation, we’d love to hear from you.
What you’ll do
- Manage the day-to-day execution of ecommerce content across website, app and retail channels.
- Deliver new product launches across multiple international markets, ensuring products and content are ready to go live.
- Support major trading events and promotional campaigns, including seasonal sales, peak trading periods and loyalty activations.
- Coordinate onsite readiness for commercial events by ensuring content, merchandising and customer journeys are accurate and delivered on time.
- Set up and maintain promotions, discount codes, merchandising updates and customer-facing messaging.
- Maintain accurate product information, attributes, categorisation and content across digital platforms.
- Work across ecommerce and content management systems to ensure consistent customer experiences across all touchpoints.
- Support retail operations through product and content management within point-of-sale systems.
- Execute onsite merchandising activities across navigation, search, collection pages, product pages and recommendations.
- Contribute to optimisation initiatives, including experimentation, testing and customer experience improvements.
- Support loyalty programmes by delivering member experiences, exclusive launches and targeted messaging.
- Coordinate localisation activities to ensure content is accurate, relevant and delivered effectively across global markets.
- Monitor ecommerce performance and identify opportunities to improve customer experience and commercial results.
- Research industry trends, competitor activity and emerging technologies to help drive continuous improvement.
- Collaborate with cross-functional teams to deliver innovative and high-performing ecommerce experiences.
What you’ll need
- Previous experience in an ecommerce role within a fast-paced environment.
- Experience using ecommerce platforms and digital tools such as Shopify, Akeneo, Contentful, Algolia or similar systems.
- Experience supporting ecommerce product launches across multiple products or markets.
- Experience delivering promotional campaigns or large-scale trading events.
- Strong attention to detail and a commitment to maintaining accurate customer-facing content.
- Excellent organisational skills with the ability to manage multiple priorities simultaneously.
- Analytical thinking and the ability to use data and insights to identify opportunities for improvement.
- Strong communication and stakeholder management skills.
- A proactive, solutions-focused approach to problem solving.
- Confidence working across multiple systems and embracing new technologies.
Desirable experience
- Retail ecommerce or Shopify POS experience.
- Localisation or international content management experience.
- Loyalty programme or membership experience.
- Onsite merchandising, search optimisation or product discovery experience.
- Exposure to A/B testing, personalisation or experimentation programmes.
- Experience using reporting tools such as Looker Studio, GA4 or Power BI.
- Knowledge of project management tools such as Asana.
- Understanding of ecommerce merchandising and customer journey best practices.
- Intermediate Excel skills.
- Experience working with large product catalogues and PIM systems.
- Experience within retail, fashion or sportswear brands.
- Experience using AI-powered tools to improve efficiency or content delivery.
- Basic HTML or CSS knowledge.
- Additional language skills.
Location
This is a hybrid role and requires attendance at our Solihull headquarters a minimum of three days per week. Please note this role title will be eCommerce Content Executive internally.
Closing date: Monday 14th September.
BELONGING AT GYMSHARK.
Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email talent@gymshark.com.
ABOUT US.
We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth.
THE PERKS.
Standard benefits include:
- Performance-based Bonus opportunity
- Funded Healthcare benefit
- 25 days holiday, additional day for your birthday & Bank Holidays
- Contributory Employer pension scheme
- Flexible benefits programme - including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading
- Gymshark Employee Discount & long service awards
- Access to High Street cashback and discounts
- Financial, Physical and Mental Wellbeing Support
- Enhanced Family Leave package
- Life Assurance
Office location specific benefits include (IQ):
- Gym Membership to The Lifting Club (LC)
- Onsite lunch provision & coffee bars
- EV charge points available
Office location specific benefits include (LDN):
- Funded multi-site fitness membership
Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.
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Ecommerce Executive employer: The Inside Job
Gymshark is an exceptional employer that fosters a dynamic and innovative work culture, particularly for the Digital Product Manager role. With a strong emphasis on employee growth and collaboration, team members are encouraged to take ownership of their projects while working alongside talented engineers and designers in a fast-paced environment. Located in a vibrant community, Gymshark offers unique opportunities to engage with a passionate customer base, making it a rewarding place to contribute to meaningful customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Executive
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like The Inside Job are looking for when hiring for a Ecommerce Executive.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to The Inside Job for the Ecommerce Executive, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at The Inside Job as a Ecommerce Executive, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out The Inside Job’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Executive.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at The Inside Job, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with The Inside Job's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at The Inside Job. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at The Inside Job
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that The Inside Job uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at The Inside Job. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
