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- Tasks: Lead a dynamic team to create an exceptional in-store experience and drive commercial success.
- Company: Join Gymshark, a rapidly growing brand that values inclusivity and community.
- Benefits: Enjoy competitive perks like performance bonuses, healthcare, and generous holiday leave.
- Why this job: Be part of a vibrant team shaping the future of retail while developing your leadership skills.
- Qualifications: Retail management experience with a focus on operations and team development.
- Other info: Embrace a culture of growth and support in a fast-paced environment.
The predicted salary is between 30000 - 40000 ÂŁ per year.
OVERVIEW: As a Department Manager, you lead from the front - shaping the daily rhythm of your department, inspiring the team and driving an exceptional in‑store experience. You balance people leadership with operational excellence, ensuring standards, performance and culture remain consistently high. You coach, motivate and develop your team while supporting store management in delivering commercial results and bringing Gymshark’s values to life every day.
WHAT YOU'LL BE DOING:
- Leading by example to deliver an exceptional customer experience, ensuring your department is inspiring, inclusive and easy to shop.
- Driving people performance through effective coaching, structured feedback, appraisals and fair management of performance processes.
- Taking ownership of commercial performance by monitoring KPIs, driving revenue on the shop floor and executing launches, promotions and seasonal activity.
- Leading operational excellence across stock accuracy, replenishment, stockroom standards, shrink prevention and daily health & safety compliance.
- Delivering clear, confident communication through daily huddles, briefings and stakeholder interactions, representing your department with credibility.
- Using data insight to plan and forecast stock, resources and operational needs, ensuring your department is prepared for trade patterns and upcoming activity.
- Demonstrating calm, solution‑focused decision making, supporting store initiatives and managing challenges with professionalism and integrity.
- Adapting seamlessly between leadership, service and operations, and stepping in to deputise for senior leaders when required.
WHAT YOU'LL NEED:
- Experience in retail management with strong capability overseeing back‑of‑house operations, stock flow, daily processes and commercial performance.
- Confidence analysing operational and commercial KPIs, identifying trends and taking decisive action to improve departmental performance.
- Excellent organisation and time‑management skills, able to balance planning, forecasting, stock accuracy, replenishment and daily operational rhythms.
- High attention to detail, ensuring BOH standards, compliance, stockroom organisation and operational processes are consistently executed to a premium level.
- A customer‑first approach, supporting the team by resolving operational or service‑related escalations with fairness and professionalism.
- Strong product and process knowledge, enabling you to guide both BOH and frontline teams in delivering efficient operations and best‑in‑class service.
- Proven leadership experience - coaching, developing and motivating teams to deliver high standards across stock management, operations and service.
- A collaborative, solutions‑focused mindset, working effectively with store leadership and peers while adapting to change in a fast‑moving retail environment.
CLOSING DATE: Friday 13th March 2026 @ 12:00am
BELONGING AT GYMSHARK. Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind.
ABOUT US. We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth.
THE PERKS. Standard benefits include:
- Performance-based Bonus opportunity
- Funded Healthcare benefit
- 25 days holiday & Bank Holidays
- Contributory Employer pension scheme
- Gymshark Employee Discount & long service awards
- Access to High Street cashback and discounts
- Financial, Physical and Mental Wellbeing Support
- Enhanced Family Leave package
- Funded multi-site fitness membership
- Life Assurance
Note: The bonus programme and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.
Department Manager - Regent Street, Flagship Store - London employer: The Inside Job
Contact Detail:
The Inside Job Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Regent Street, Flagship Store - London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Gymshark's values and mission. This way, you can show how your leadership style aligns with their vision and how you can contribute to creating that inspiring, inclusive environment.
✨Tip Number 2
Prepare some solid examples of your past experiences. Think about times when you’ve driven performance or improved team dynamics. Being able to share these stories will help you stand out and demonstrate your capability in managing a department effectively.
✨Tip Number 3
Practice your communication skills! Since you'll be leading daily huddles and interacting with stakeholders, being clear and confident in your communication is key. Try rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Gymshark family. Let’s get you on board!
We think you need these skills to ace Department Manager - Regent Street, Flagship Store - London
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired and motivated teams in the past, so share specific examples that showcase your ability to drive performance and create a positive culture.
Be Data-Driven: Since the role involves analysing KPIs and making data-informed decisions, don’t shy away from mentioning your experience with data analysis. We love candidates who can demonstrate their ability to use insights to improve performance, so include any relevant metrics or achievements.
Tailor Your Application: Make your application stand out by tailoring it to the job description. Use the same language and keywords that we’ve included in the posting. This shows us that you understand what we’re looking for and that you’re genuinely interested in the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re tech-savvy and ready to embrace our digital-first approach!
How to prepare for a job interview at The Inside Job
✨Know Your Numbers
As a Department Manager, you'll need to be confident with KPIs. Before the interview, brush up on your understanding of commercial performance metrics and think of examples where you've used data to drive results. This will show that you can take decisive action based on insights.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach. Think about specific instances where you've coached or motivated your team to achieve high standards. Be ready to share how you balance operational excellence with people management, as this is key for the role.
✨Demonstrate Customer Focus
The customer experience is paramount. Have examples ready that illustrate how you've resolved service-related issues or improved customer satisfaction in previous roles. This will highlight your customer-first mindset and ability to lead by example.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making under pressure. Think of scenarios where you've had to adapt quickly or manage challenges effectively. This will demonstrate your calm, solution-focused approach, which is essential for the fast-paced retail environment.