At a Glance
- Tasks: Keep our guest rooms and public areas sparkling clean while creating memorable experiences.
- Company: Join the award-winning Inn Collection Group, known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and discounts on food and stays.
- Other info: Explore beautiful destinations while working in a supportive and fun environment.
- Why this job: Be part of a friendly team that makes guests happy in stunning seaside locations.
- Qualifications: A keen eye for detail and a passion for providing excellent service.
The predicted salary is between 20000 - 25000 £ per year.
A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you'll work collaboratively, contributing to a positive and efficient work environment.
Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You'll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively.
Responsibilities- Maintain cleanliness and safety standards in guest rooms and public areas.
- Report maintenance issues promptly.
- Manage supplies of linens, towels, and room supplies.
- Follow safety guidelines and create memorable visits for guests.
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It's not just for you—your loved ones can enjoy 15% off bed and breakfast too.
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that's tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.
What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that's at the heart of everything we do. The Inn Collection Group is a multi‑award‑winning pub‑with‑rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focus, warmth, honesty, all with the goal of making people happy.
When it comes to top seaside locations, the award‑winning Bamburgh Castle Inn in Northumberland is hard to beat. Situated overlooking the harbour in the charming fishing village of Seahouses, it offers stunning views and an unbeatable coastal setting. With plenty to explore, including boat trips to the Farne Islands, scenic beach walks, and more, it's the perfect base to immerse yourself in the beauty of the area.
Hospitality Housekeeper - Create Memorable Guest Stays in Seahouses employer: The Inn Collection Group
The Inn Collection Group is an exceptional employer, offering a vibrant work culture where teamwork and attention to detail are celebrated. With benefits like extra paid holidays for birthdays, generous discounts on food and stays, and a supportive development programme, employees can thrive both personally and professionally in the stunning coastal setting of Seahouses. Join our award-winning team and contribute to creating memorable experiences for guests while enjoying the beauty of Northumberland.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Housekeeper - Create Memorable Guest Stays in Seahouses
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to creating memorable guest stays.
✨Tip Number 3
Dress the part! For a hospitality role, looking smart and approachable is key. Choose an outfit that reflects the welcoming atmosphere of the company while still being comfortable for you.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hospitality Housekeeper - Create Memorable Guest Stays in Seahouses
Some tips for your application 🫡
Show Your Friendly Side:When writing your application, let your personality shine through! We want to see that you're friendly and approachable, just like the perfect Housekeeper should be. A warm tone can make a big difference.
Be Detail-Oriented:Highlight your attention to detail in your application. Mention any previous experience where you’ve maintained high cleanliness standards or managed supplies effectively. We love candidates who take pride in their work!
Stay Calm Under Pressure:Share examples of how you've handled stressful situations in the past. We appreciate candidates who can remain calm and collected while exceeding guest expectations, so don’t be shy about showcasing your problem-solving skills.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the amazing benefits we offer as part of our team!
How to prepare for a job interview at The Inn Collection Group
✨Know the Company
Before your interview, take some time to research the Inn Collection Group. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Attention to Detail
As a Housekeeper, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where you went above and beyond to ensure cleanliness and guest satisfaction. Highlighting these moments will demonstrate that you can meet their high standards.
✨Stay Calm Under Pressure
Housekeeping can be fast-paced, especially during busy periods. Think of scenarios where you successfully managed stress or tight deadlines. Sharing these experiences will illustrate your ability to remain calm and efficient, which is key for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they celebrate successes. This shows that you’re not just interested in the job, but also in contributing positively to the workplace culture.
