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- Tasks: Ensure guests have a seamless experience during the night and assist with inquiries.
- Company: Multi-award-winning hospitality company in Preston with a supportive work environment.
- Benefits: Employee discounts and a friendly atmosphere to thrive in.
- Why this job: Join a dynamic team and enhance guest experiences while working independently.
- Qualifications: Excellent customer service skills and strong communication abilities.
The predicted salary is between 20000 - 30000 £ per year.
A multi-award-winning hospitality company in Preston is looking for a Night Porter to ensure guests have a seamless experience during the night.
Key responsibilities include:
- Checking guests in and out
- Assisting with inquiries
- Maintaining cleanliness of facilities
- Performing security checks
Ideal candidates should possess:
- Excellent customer service skills
- Strong communication abilities
- Organizational skills while working independently
This position offers various employee benefits, including discounts and a supportive work environment.
Night Concierge & Guest Experience Host in Preston employer: The Inn Collection Group
Contact Detail:
The Inn Collection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge & Guest Experience Host in Preston
✨Tip Number 1
Make sure to showcase your customer service skills during interviews. We want to see how you handle guest inquiries and ensure a seamless experience, so think of examples from your past roles that highlight your strengths.
✨Tip Number 2
Research the company before your interview! Knowing about their awards and values can help us see that you're genuinely interested in being part of our team. Plus, it gives you great talking points!
✨Tip Number 3
Practice your communication skills. As a Night Concierge, you'll need to be clear and concise when interacting with guests. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 4
Apply through our website for the best chance at landing the job! It shows us you're serious about joining our multi-award-winning hospitality team and makes it easier for us to review your application.
We think you need these skills to ace Night Concierge & Guest Experience Host in Preston
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for guests in the past, so share specific examples that showcase your skills!
Be Organised and Clear: Keep your application neat and tidy. Use clear headings and bullet points where necessary. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience at a glance.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your cover letter and CV to the Night Concierge role. Mention how your skills align with the responsibilities listed in the job description, like checking guests in and out or performing security checks.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at The Inn Collection Group
✨Know the Company Inside Out
Before your interview, take some time to research the hospitality company. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Night Concierge & Guest Experience Host, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle inquiries and ensure a seamless experience for guests.
✨Highlight Your Organisational Skills
Being organised is crucial for this role, especially when working independently during the night. Think of specific instances where your organisational skills made a difference, whether it was managing multiple tasks or maintaining cleanliness. Be ready to discuss how you prioritise tasks effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or what a typical night looks like for a Night Concierge. This shows that you’re not just interested in the job, but also in how you can fit into their environment.