At a Glance
- Tasks: Oversee service, greet guests, and resolve challenges to ensure smooth operations.
- Company: The Inn Collection Group is a multi-award-winning pubs with rooms company in North England and Wales.
- Benefits: Enjoy 50% off food, paid breaks, and an extra holiday for your birthday.
- Other info: Located in Tynemouth, overlooking Longsands Beach with stunning coastal views.
- Why this job: Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
- Qualifications: Must thrive in a fast-paced environment and have a passion for customer service.
The predicted salary is between 30000 - 32450 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi‑award‑winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
Benefits:
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead‑Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same‑day bookings.
- Your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give‑inn back scheme.
- Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.
Sitting in a commanding position overlooking the expansive Longsands Beach, this art deco‑style building has been completely renovated. Located in Tynemouth, it offers stunning views of the coastline and easy access to the seafront. The building houses a pub restaurant with 250 internal and 300 external covers, a fish and chip takeaway, and an ice cream and coffee parlour, adding to the vibrant coastal experience.
You'll Fit Right Inn:
As a Front of House Supervisor, you are not just the first smile that welcomes guests but a vital part of ensuring their experience is warm and memorable from start to finish. Working closely with the Assistant Manager, you help guide and support the team, creating a positive and lively atmosphere for guests and staff alike. From greeting guests and overseeing service to stepping in to resolve challenges and ensuring smooth operations, no two days are the same. Your enthusiasm, professionalism, and leadership make our Inn a place guests love to visit and where our team thrives. If you thrive in a fast‑paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right inn.
FOH Supervisor in North Shields employer: The Inn Collection Group
The Inn Collection Group offers a vibrant work environment with benefits like 1/3 off room bookings and £50 on same-day bookings. Located in Tynemouth, the team is dedicated to exceptional hospitality and making people happy. Join a company that values respect, warmth, and honesty.
