Lead Housekeeper — Create Welcoming, Impeccable Rooms in North East

Lead Housekeeper — Create Welcoming, Impeccable Rooms in North East

North East Full-Time 24750 - 30250 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team to create spotless, welcoming rooms and public spaces.
  • Company: The Inn Collection Group, located near the stunning Durham Cathedral.
  • Benefits: Competitive pay, supportive team environment, and opportunities for growth.
  • Other info: Join a dynamic team in a beautiful location with great career prospects.
  • Why this job: Make a real difference in guest experiences and uphold high cleanliness standards.
  • Qualifications: Experience in housekeeping and strong leadership skills.

The predicted salary is between 24750 - 30250 £ per year.

The Inn Collection Group is seeking a Head Housekeeper for The Kingslodge Inn in Durham, nestled near the UNESCO Durham Cathedral and castle.

You will lead a team to ensure spotless rooms and inviting public spaces, maintaining exceptional guest experiences and upholding safety and cleanliness standards.

You will coordinate cleaning operations, monitor staff performance, and communicate with the General Manager to ensure smooth hotel functioning.

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Lead Housekeeper — Create Welcoming, Impeccable Rooms in North East employer: The Inn Collection Group

The Wordsworth Inn offers a vibrant work culture where every team member plays a crucial role in creating a memorable guest experience. Located in the picturesque Grasmere, employees benefit from a supportive environment that encourages personal and professional growth, alongside competitive remuneration and unique opportunities to be part of an exciting new venture in hospitality.

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Contact Details:

The Inn Collection Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lead Housekeeper — Create Welcoming, Impeccable Rooms in North East

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Inn Collection Group. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to The Inn Collection Group

Don't be shy about reaching out to The Inn Collection Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Lead Housekeeper — Create Welcoming, Impeccable Rooms in North East

Communication Skills
Attention to Detail
Time Management
Adaptability
Problem-Solving Skills
Teamwork
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Inn Collection Group and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at The Inn Collection Group

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!